Capital One, EDGARD BRANCH

Name:Capital One, EDGARD BRANCH
Full Service Brick and Mortar Office
Review: 2star54 client reviews
Location:2447 Highway 18
Edgard, LA 70049

St. John The Baptist County
View Other Branches
 
Phone:504-533-3890
FDIC Cert:#4297
Established:10/16/1969


The Bank

Name:Capital One
Concentration:All Other Over 1 Billion
Established:05/22/1933
FDIC Insurance:01/01/1934
Holden By:CAPITAL ONE FINANCIAL CORP
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:262, view all, view on map
Website:www.capitalone.com
Total Assets:$478,877,080,000
Total Deposits:$374,210,004,000
Total Equity Capital:$53,285,296,000
Total Domestic Office Deposits:$374,089,715,000
Net Income:$1,388,136,000
Quarterly Net Income:$1,388,136,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:10%
Quarterly Return on Equity:10%
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Client Review

54 client reviews of Capital One scored 2 out of 5.

Fantastic Online Bank
 5star Overall Rating
 4star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by PhillyTwoOneFive, Dec. 28, 2020

I've used Capital One since they acquired ING Direct, and I've never had an issue with anything. It's been easy to open accounts, and any time I've had to call customer service the person I've spoken with has been knowledgeable and friendly. I like that you can have multiple savings accounts and tag them for different things like emergency funds or vacation savings.  

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
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For me it's a great bank
 5star Overall Rating
 3star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Intercessor, Feb. 27, 2020

It's interesting how many ppl have bad issues with Capital One bank (Me & my husband have a joint Capital One acc & each of us has our own Capital 360 acc) we have never had a day one issue @ any location. The one by us is closing & we're gonna have to go to the next one about say 20 min.s away but that's ok cause we love Capital One. We have always been greeted with a smile & great teller service even @ the drive thru. I'm sad our location is closing (it happens to the best banks & it's just how it is) but 20 min.s isn't a hassle for us. It's worth it so no big deal. I have 4 other Banks & they're just as good. All of my banks are respectful. I guess it depends what state you live in but here in Houston Texas we have no issues. If you have inside teller problems if possible do your banking thru the ATM so you'll have peace. It's not worth your frustration. But for us we love Capital One & have no plans to close out our 3 acc.s now or later. So I wish all you bad reviewers luck. You can come up with a solution if you sit down & think things thru 1st

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Capital One, Steeplechase Branch at Houston, TX
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terrible
 2star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 3star Waiting Time
 3star Other Services
by semaj, Nov. 04, 2019

the manager, a rather portly african american man was nasty. Told me he did not have to give his name to me! I did not have my glasses and could not see his name. I am calling my son and taking our our savings of just over 100K and going across the street to Ccitibank.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Capital One, Buhre Ave Branch at Bronx, NY
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by 11725 2022-08-02 11:44:31
The service at the Commack location leaves a lot to be desired. The bank used to be fine with cash deposits or transfers of any amount. Now they have a policy of $2500 (used to be $4500) at thecdrive in window. Nowhere at the drive in window or in the bank is this policy posted to the public. The manager, as usual, was not there. The employee in the bankvtold me "we don't have to" when I told her the new policy should be posted for all to read. The bank now also requires double identification for all cash transactions (why?). The teller at the bank today tried to peel off the backing of one of my laminated id's until I told him to stop.

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