Home > Maryland Banks > Potomac Banks > Capital One Potomac > Capital One, CABIN JOHN MALL BRANCH > Review
Capital One, Review
Capital One, Review
Average rating
based on 55 reviews| Interest Rate and Cost Office Environment & Staff Waiting Time Other Services |
|
4 Star Review
Mrs.
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by syordano, May. 31, 2011
I do not want to speak about Capital One Customer Service (and in particular their phone and online customer service) because for the most part I've faced incredible incompetence and lack of human understanding, but that seems to be the case with many major banks; Capital One is by no means an exception.
However, if you do need help, I highly recommend this branch, and in particular the services of Customer Service representative Valerie Buldova. She was the only one who took it onto herself to help me resolve a complicated issue that no one wanted to deal with, she is extremely intelligent, thorough and kind. She is the only reason I have not cancelled my Capital One account...
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on Capital One, Bensonhurst Branch at Brooklyn, NY
Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby syordano, May. 31, 2011
I do not want to speak about Capital One Customer Service (and in particular their phone and online customer service) because for the most part I've faced incredible incompetence and lack of human understanding, but that seems to be the case with many major banks; Capital One is by no means an exception.
However, if you do need help, I highly recommend this branch, and in particular the services of Customer Service representative Valerie Buldova. She was the only one who took it onto herself to help me resolve a complicated issue that no one wanted to deal with, she is extremely intelligent, thorough and kind. She is the only reason I have not cancelled my Capital One account...
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on Capital One, Bensonhurst Branch at Brooklyn, NY
Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Banks Nearby
Truist Bank, CABIN JOHN BRANCH (0.1 miles)
Full Service Brick and Mortar Office
7969 Tuckerman Ln
Potomac, MD 20854
Full Service Brick and Mortar Office
7969 Tuckerman Ln
Potomac, MD 20854
Bank of America, CABIN JOHN BRANCH (0.1 miles)
Full Service Brick and Mortar Office
11317 Seven Locks Rd
Potomac, MD 20854
Full Service Brick and Mortar Office
11317 Seven Locks Rd
Potomac, MD 20854
PNC Bank, CABIN JOHN BRANCH (0.1 miles)
Full Service Brick and Mortar Office
7711 Tuckerman Ln
Potomac, MD 20854
Full Service Brick and Mortar Office
7711 Tuckerman Ln
Potomac, MD 20854
Manufacturers and Traders Trust Company, CABIN JOHN MALL BRANCH (0.1 miles)
Full Service Brick and Mortar Office
11325 Seven Locks Rd
Potomac, MD 20854
Full Service Brick and Mortar Office
11325 Seven Locks Rd
Potomac, MD 20854