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Capital City Bank, Review
Capital City Bank, Review
Average rating
based on 5 reviews Interest Rate and Cost Office Environment & Staff Waiting Time Other Services |
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A total of 2 Reviews with 1 Star
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Overall Rating
Waiting Time
by Bankerieview, Feb. 15, 2014
Called 3 times. Automated calling system answers. First call I was told a 2 minute wait. 20 minutes later no answer hung up. 2nd call told 5 minute wait didn't have an hour, hung up. 3 rd call told 5 minute 20 second wait they answered 13:40 later. This just to get ahold of a person on their website. Transferred to that persons voice mail. 3 days later still no response. If you want to talk to a person this is not your bank.
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on Capital City Bank, Main Street Branch at Gainesville, FL
3 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Waiting Timeby Bankerieview, Feb. 15, 2014
Called 3 times. Automated calling system answers. First call I was told a 2 minute wait. 20 minutes later no answer hung up. 2nd call told 5 minute wait didn't have an hour, hung up. 3 rd call told 5 minute 20 second wait they answered 13:40 later. This just to get ahold of a person on their website. Transferred to that persons voice mail. 3 days later still no response. If you want to talk to a person this is not your bank.
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on Capital City Bank, Main Street Branch at Gainesville, FL
3 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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Mr.
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by bankcustomer01, Apr. 29, 2012
Bank staff has poor communications, lack of customer caring, heartless business
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Capital City Bank, Apalachee Parkway Branch at Tallahassee, FL
6 of 13 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby bankcustomer01, Apr. 29, 2012
Bank staff has poor communications, lack of customer caring, heartless business
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Capital City Bank, Apalachee Parkway Branch at Tallahassee, FL
6 of 13 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
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