Capital City Bank, Review

Centerstate has ruined my online banking experience.
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by metajonathan, Jul. 05, 2020

Since the buyout Centerstate (formerly Charter Bank) has replace a highly functional free standing mobile app with a slow, clunky poorly designed UX nightmare of a web app.  The mobile app isn't a mobile app at all but rather a portal to a website using mobile design. this makes everything load slowly, creates MASSIVE data security issues and leaves customers frustrated.  If you want to fix your national problem you need to talk to J Freeman & Son in West Point, GA who's mobile designs in the financial sector are famous.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Capital City Bank, West Point Branch at West Point, GA
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