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Capital City Bank, Review
Capital City Bank, Review
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A total of 2 Reviews with 1 Star
Try calling
Overall Rating
Waiting Time
by Bankerieview, Feb. 15, 2014
Called 3 times. Automated calling system answers. First call I was told a 2 minute wait. 20 minutes later no answer hung up. 2nd call told 5 minute wait didn't have an hour, hung up. 3 rd call told 5 minute 20 second wait they answered 13:40 later. This just to get ahold of a person on their website. Transferred to that persons voice mail. 3 days later still no response. If you want to talk to a person this is not your bank.
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on Capital City Bank, Main Street Branch at Gainesville, FL
3 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse


by Bankerieview, Feb. 15, 2014
Called 3 times. Automated calling system answers. First call I was told a 2 minute wait. 20 minutes later no answer hung up. 2nd call told 5 minute wait didn't have an hour, hung up. 3 rd call told 5 minute 20 second wait they answered 13:40 later. This just to get ahold of a person on their website. Transferred to that persons voice mail. 3 days later still no response. If you want to talk to a person this is not your bank.
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on Capital City Bank, Main Street Branch at Gainesville, FL
3 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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Mr.
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by bankcustomer01, Apr. 29, 2012
Bank staff has poor communications, lack of customer caring, heartless business
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Capital City Bank, Apalachee Parkway Branch at Tallahassee, FL
6 of 13 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse





by bankcustomer01, Apr. 29, 2012
Bank staff has poor communications, lack of customer caring, heartless business
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Capital City Bank, Apalachee Parkway Branch at Tallahassee, FL
6 of 13 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
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