Home > Texas Banks > Austin Banks > Cadence Bank Austin > Cadence Bank, AUSTIN MONTEREY OAKS BRANCH > Review
Cadence Bank, Review
Cadence Bank, Review
Average rating
based on 18 reviews Interest Rate and Cost Office Environment & Staff Waiting Time Other Services |
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3 Star Review
Very Alarming
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Apple76, Aug. 15, 2013
I deposited a rather large check into my savings account and when I checked my statement on line, it was pending. The next morning, I checked to make sure it went through and the money was no longer there. After calling and speaking with the bank, the lady was very nice and apologetic. She explained that the problem occured in the proofing department and someone entered the number wrong and the check was rejected and deleted from my account. Had I not called or ever noticed the money was not there in time, what would have happened to that check and my money?? I check my balance everyday with my phone, so I am well aware of my funds. This is very alarming to me, that a simple click of a wrong number could have cost me thousands. This incident has Definitely raised my concerns with banks and there lack of concern with my money.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Cadence Bank, New Albany Branch at New Albany, MS
6 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Apple76, Aug. 15, 2013
I deposited a rather large check into my savings account and when I checked my statement on line, it was pending. The next morning, I checked to make sure it went through and the money was no longer there. After calling and speaking with the bank, the lady was very nice and apologetic. She explained that the problem occured in the proofing department and someone entered the number wrong and the check was rejected and deleted from my account. Had I not called or ever noticed the money was not there in time, what would have happened to that check and my money?? I check my balance everyday with my phone, so I am well aware of my funds. This is very alarming to me, that a simple click of a wrong number could have cost me thousands. This incident has Definitely raised my concerns with banks and there lack of concern with my money.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Cadence Bank, New Albany Branch at New Albany, MS
6 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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