Busey Bank, Review

Busey Bank, Review

Average rating stars based on 5 reviews
stars Interest Rate and Cost
stars Office Environment & Staff
stars Waiting Time
stars Other Services
5 star:
2
4 star:
1
3 star:
0
2 star:
1
1 star:
1
Give It Back
 2star Overall Rating
 4star Office Environment & Staff
 5star Waiting Time
 1star Other Services
by feathers64, Jan. 03, 2019

I started out with Southside Bank and Trust.  Easy to work with,  fair and honest.  Sold out to Busey and all went downhill from there.  I dont like the new service.  To many ifs and to many questions. Online banking is confusing.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Busey Bank, 917 North Fourth Street Branch at Chillicothe, IL
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Really? They are still in business?
 1star Overall Rating
 1star Interest Rate and Cost
 5star Office Environment & Staff
 3star Waiting Time
 1star Other Services
by Tiredofcrap, Jul. 21, 2015

This bank is probably the worst bank in the history of banking.
They offer overdraft protection but the amount is based on the amount of your deposits and this amount differs from one day to the next.
My account started out as a personal account which cost me a lot less in monthly fees. I later added a DBA to this account to use for my small business. I was told a couple years later that it would be smarter for me to turn this account into a small business account.

I was told that my fees for checks and overdrafts would be less. They also told me they had a credit card service for small business owners that would allow me to except cc and not pay as much in percentage per transaction.

Reality: I was paying more per month in fees.  I had 1800.00 in overdraft protection but when a customer wrote me a bad check that did not clear, I was told that due to the amount of deposits being lower that month that my overdraft protection was lowered to 500.00. I am a small construction company, I have slower seasons when work is not as busy. Why would you base the overdraft fees on the amount I have deposited over the last month? I need more overdraft when the season is slow and less when I am making several deposits. These people have it all backward. Not to mention they will not cash a check unless you have an account there. I could not cash a check for a customer that had an account at that bank, WHY?  The person writing the check has an account there.

Better off stashing your money in a dumpster.  At least there you know where it is going and don't have a question of what is in your wallet.


* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
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great bank
 5star Overall Rating
 3star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by SEAKAYAKER007, Aug. 22, 2014

just a great local bak

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had >10 banks before.
* this review was made on Busey Bank, North Port Office at North Port, FL
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The best Bank in Town
 5star Overall Rating
 4star Interest Rate and Cost
 5star Office Environment & Staff
 4star Waiting Time
 5star Other Services
by kreuner, Nov. 22, 2013

I love banking with Busey Bank Cape Coral / Ft. Myers. Their staff is excellent trained and always there to help. They have saved my life several times. Thank you all so much!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had >10 banks before.
* this review was made on Busey Bank, Cape Coral Branch at Cape Coral, FL
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small bussiness
 4star Overall Rating
 3star Interest Rate and Cost
 4star Office Environment & Staff
 5star Waiting Time
 4star Other Services
by queen, Sep. 09, 2012

would like to do banking on line.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Busey Bank, Port Charlotte Branch at Port Charlotte, FL
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