BOKF, WEST UNIVERSITY

Name:BOKF, WEST UNIVERSITY
Full Service Brick and Mortar Office
Review: 2star5 client reviews
Location:5500 Kirby Dr
Houston, TX 77005

Harris County
View Other Branches
 
Phone:713-218-2240
FDIC Cert:#4214
Established:04/15/1999


The Bank

Name:BOKF
Concentration:Commercial Lending Specialization
Established:02/10/1910
FDIC Insurance:01/01/1934
Holden By:BOK FINANCIAL CORP
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:115, view all, view on map
Website:www.bokfinancial.com
Total Assets:$50,195,205,000
Total Deposits:$36,520,082,000
Total Equity Capital:$4,890,887,000
Total Domestic Office Deposits:$36,520,082,000
Net Income:$253,496,000
Quarterly Net Income:$164,652,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:10%
Quarterly Return on Equity:14%
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Client Review

5 client reviews of BOKF scored 2 out of 5.

Tiffany
 1star Overall Rating
by slotiffany, Mar. 05, 2015

My daughter deposited the wrong check into my account.  This branch blocked my account.  I had wire transfers coming in and was trying to handle business while out of town to retrieve my child's body. We are out of sorts due to the recent death of her brother. I returned home and even a call from a local CA branch would not convince THIS location to remove the block that ONLY a local branch can remove.  In the meantime they let a wire transfer of cash be deposited and yet they are not allowing me to withdrawal the money. LMAO.  Absolutely TERRIBLE bank branch without empathy compassion or common sense. I am paying bills and they are being rejected.  I intend to take this all the way up the US Bank chain of command.  Disgusting.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on BOKF, Montgomery Branch at Albuquerque, NM
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Loses your money & Cant be bothered to help average customers
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by PVaile, Jan. 21, 2013

This bank is incapable of protecting the integrity of your financial data.  I've been robbed 4-5 times since opening my account(s) in Jan. 2010.  Worse yet, this bank has Incredibly crappy customer service when their compromising of your financial data results in screwed up finances, over charges etc, unless you are a high dollar stakes client.  But, they charmingly state, "the result is out of our hands, determined by an algorithm based on the 'client relationship'"--meaning, apparently, their computer tells them I am not a sufficiently high dollar client to be worth fixing their scr*w up for!

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on BOKF, Bk Albuquerque Downtown Branch at Albuquerque, NM
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Potential Client
 1star Overall Rating
 2star Waiting Time
 1star Other Services
by Jmart77, Jun. 14, 2011

I received a check from an item I sold at an Auction house and the check was drawn on BOKF, National Association. Since the auction house and I are not from OK, I called to see if their local affiliate here, would honor the check. They said NO K! Don't call it a National Association if you won't handle the most menial tasks a bank is supposed to handle.

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on BOKF, Bokf, National Association at Tulsa, OK
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All Reviews...

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