BMO Bank, ACADEMY BRANCH

Name:BMO Bank, ACADEMY BRANCH
Full Service Brick and Mortar Office
Review: 2.5star108 client reviews
Location:6701 Academy Rd Ne
Albuquerque, NM 87109

Bernalillo County
View Other Branches
 
Phone:505-798-0563
Branch Deposit:$55,018,000
FDIC Cert:#16571
Established:08/01/1989


The Bank

Name:BMO Bank
Concentration:Commercial Lending Specialization
Established:05/17/1947
FDIC Insurance:05/17/1947
Holden By:BANK OF MONTREAL
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:1042, view all, view on map
Website:www.bmo.com
Total Assets:$264,643,189,000
Total Deposits:$207,987,820,000
Total Equity Capital:$33,215,525,000
Total Domestic Office Deposits:$207,987,820,000
Net Income:$682,897,000
Quarterly Net Income:$682,897,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:8%
Quarterly Return on Equity:8%
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Client Review

108 client reviews of BMO Bank scored 2.5 out of 5.

Customer
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by Gallegos668, Dec. 14, 2023

BMO is the worst bank. I tried to withdraw money from my account at a atm teller my transaction kept being denied I called the following day my account was on hold for suspicious activity after confirming the transaction that yes indeed it was me BMO approved the withdrawals claiming I received the funds, after many emails and calls back BMO decided to flag and close my account without any reason my checks have cleared I have no access to the account nor my funds I have spoken to BMO many times they emailed me a transaction repost with many customers card numbers and balances making it impossible for me to figure out what transactions are mine. BMO customers don’t deserve to be treated like this BMO bank is a scam a fraud their employees are taking customers money or BMO is a complete scam. BMO needs to be aware of their management personal. Don’t use this bank you won’t see your money again.

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on BMO Bank, SAHARA BRANCH at Las Vegas, NV
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No customer service
 1star Overall Rating
 1star Interest Rate and Cost
 3star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by Noservice, Oct. 25, 2023

I had a car loan with Bank of the west, which has been bought out by BMO. I live in Nevada and my payment notice comes from Illinois. The first month they sent me a notice from BMO. I received it after the loan was due I called and asked why I received it so late because it was even dated the day before the loan was due. I could get no straight answer other than we print them three days in advance. When I explained, I live across the US and it takes a week to get here, meaning I would always get them late there was no response other than we mail them three days in advance. I also explain the closest BMO bank to me is 45 miles round-trip which now I was going to have to drive to avoid having a late payment.  no response other than we mail them three days in advance.
Again I receive my loan payment paperwork last night after 3:30 PM even if I had wrote a check then and took it into the post office. It would not have been mailed until today Wednesday and my payment is due Friday. Again, I would have to pay an absorbent amount to have it overnight, delivered or drive 45 miles to pay. So this morning I tried calling the number listed on my invoice stating, this was the number to call if you have questions about any of your accounts. What I got was an automated system telling me I had to set up a Phone account with them. There was no way to bypass it. I don’t want to sign up for anything with them , what I want to do is find out my balance and pay it off and and get away from
this bank.  
I feel bad for the tellers who were trained and worked for bank of the west at the branch. They are still courteous and helpful, but the people who work at the main center in Illinois are either not trained at all or trained to be extremely difficult and not customer helpful.
I also really question the people who gave them high ratings. If they are indeed, actual ratings and not reviews given by employees, then I think they’re talking about bank tellers at their local banks.  Dealing with their phone people or anyone that was not from a previous bank they bought out or took over or rude. I would highly recommend going to a bank that respects that you’re letting them have your money to work with.

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on BMO Bank, CARSON CITY BRANCH at Carson City, NV
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I like this BMO
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Marialu, Sep. 22, 2023

Excellent accounts with no Fees!!!, the people are so good, I wait for a couple minutes les than 15min.. the lady open my account explain everything I need to know, I just got my credit card I’m so happy with my new accounts in BMO

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on BMO Bank, BEAR VALLEY at Denver, CO
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All Reviews...

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