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Bell Bank, Review
Bell Bank, Review
Average rating
based on 5 reviews Interest Rate and Cost Office Environment & Staff Waiting Time Other Services |
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A total of 2 Reviews with 1 Star
Terrible Bank - Don't trust them
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by TakenAdvantageOf, Jan. 02, 2014
We went with Bell State because we knew one of their loan officers. We were supposed to do a remodel and a new mortgage. Because of their incompetent staff and hired appraisers, they messed up our remodel mortgage. Then they didn't do anything to fix it, other than offer us a different, crappy home equity deal. We had no choice but to take it, but we wouldn't have taken on this project if it wasn't for THEIR bank doing the appraisal, etc. in the first place. On top of everything, their staff was rude and unprofessional. Bell State Bank & Trust is a perfect example of what is wrong with banking in America. They have a fancy building and the staff drives fancy cars because they leech off the average joe. Stay away from this bank!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bell Bank, Fergus Falls Branch at Fergus Falls, MN
0 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby TakenAdvantageOf, Jan. 02, 2014
We went with Bell State because we knew one of their loan officers. We were supposed to do a remodel and a new mortgage. Because of their incompetent staff and hired appraisers, they messed up our remodel mortgage. Then they didn't do anything to fix it, other than offer us a different, crappy home equity deal. We had no choice but to take it, but we wouldn't have taken on this project if it wasn't for THEIR bank doing the appraisal, etc. in the first place. On top of everything, their staff was rude and unprofessional. Bell State Bank & Trust is a perfect example of what is wrong with banking in America. They have a fancy building and the staff drives fancy cars because they leech off the average joe. Stay away from this bank!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bell Bank, Fergus Falls Branch at Fergus Falls, MN
0 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
1 comment. Add a comment
by tj3113 2016-02-26 16:59:10
Very disappointed with this bank. Am going through a very ugly domestic situation and my soon to be x thought it cute to cash a check from 2014. I spoke to a few people at the bank and turns out they had a misunderstanding within the bank on outdated check and the facts surrounding it. Granted it my fault that i did not realize this check still existed, but due to this incurred an extra OD charge, I went to the bank and opened a new account because they said he may try to cash check again. Well turns out they did not even check into "The outdated " check they thought i was talking about a recurring payment that they send electronic check. Seems to me they could have did a bit more investigating and definitely could have reimbursed me an OD charge. Just got an apology from them for lack of communication I guess. Up until this I haven't any issues. Wish they would have actually checked into instead of saying they did. Could have saved me a lot of trouble.
Alexandria Bell State Bank and Trust
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by amberlee, Feb. 09, 2013
Dismal customer service
Was hung up on, talked down to
They cancelled my debit card without telling me. Found out when it was declined at the gas station. Donna is a miserable person. Terrible customer service
Others were helpful and patient. Services offered seem great! Deals and options and plans are set up nicely.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Bell Bank, Alexandria Branch at Alexandria, MN
0 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby amberlee, Feb. 09, 2013
Dismal customer service
Was hung up on, talked down to
They cancelled my debit card without telling me. Found out when it was declined at the gas station. Donna is a miserable person. Terrible customer service
Others were helpful and patient. Services offered seem great! Deals and options and plans are set up nicely.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Bell Bank, Alexandria Branch at Alexandria, MN
0 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
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