BBVA USA, Oxford Branch

Name:BBVA USA, Oxford Branch
Full Service Brick and Mortar Office
Review:49 client reviews
Location:720 Quintard Drive
Oxford, AL 36203

Calhoun County
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Phone:256-835-5243
FDIC Cert:#19048
Established:1973-04-09


The Bank

Name:BBVA USA
Concentration:Commercial Lending Specialization
Established:1964-03-02
FDIC Insurance:1964-03-02
Holden By:Banco Bilbao Vizcaya Argentari
Charter Class:Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB)
# of Branches:639, view all, view on map
Website:www.bbvausa.com
Total Assets:$101,630,248,000
Total Deposits:$86,192,862,000
Total Equity Capital:$10,659,689,000
Total Domestic Office Deposits:$86,192,862,000
Quarterly Net Income:$316,801,000
Quarterly Return on Assets:1%
Quarterly Return on Equity:12%
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Client Review

49 client reviews of BBVA USA scored 2.5 out of 5.

Mr
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Gilly, Sep. 26, 2014

This Bank over twenty days ago locked a customer account without notifying him and claims it was due to a investigation going on because there was a possible data breach from the Home Depot Debit Card Data Breach. When he went in to make a withdrawl is when he found out, and they treated him like a criminal and still two weeks later now haven't given him an answer, they are about to get a call from an attorney that I'm sure won't be to pleasant. What this Bank and all bank need to understand It's NOT YOUR MONEY it's the account holders who gave you the privilege of holding it for THEM and yes you all allowed to make investments with that money this is why the FDIC insures banks so if they make an investment mistake the account holders are covered if the investment fails.Again I will reiterate IT"S NOT YOUR MONEY IT IS THE ACCOUNT HOLDER'S THEY ARE GIVING YOU THE PRIVILEGE OF HOLDING IT FOR THEM AND YOU AS A BANK AGREED TO GIVE THEM REASONABLE ACCESS TO THEIR MONEY. We are account holders not customers and shouldn't have to beg for our own money. We aren't in there buying anything from the Bank you aren't a retail store you don't sell anything but a service, nothing physically tangible so quit disrespecting your account holders by calling the customers.

* this reviewer has be with this bank for <6 months
* this reviewer had >10 banks before.
* this review was made on BBVA USA, Oxford Branch at Oxford, AL
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