Bank of Jackson Hole, HIGHWAY 89 BRANCH

Name:Bank of Jackson Hole, HIGHWAY 89 BRANCH
Full Service Brick and Mortar Office
Review: 1star1 client review
Location:65 Greys River Road
Alpine, WY 83128

Lincoln County
View Other Branches
Branch Deposit:$42,969,000
FDIC Cert:#23826

The Bank

Name:Bank of Jackson Hole
Concentration:Commercial Lending Specialization
FDIC Insurance:06/01/1982
Charter Class:Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB)
# of Branches:11, view all, view on map
Total Assets:$1,534,666,000
Total Deposits:$1,377,759,000
Total Equity Capital:$126,842,000
Total Domestic Office Deposits:$1,377,759,000
Net Income:$10,652,000
Quarterly Net Income:$1,329,000
Return on Assets:1%
Return on Equity:12%
Quarterly Return on Equity:4%

Client Review

1 client review of Bank of Jackson Hole scored 1 out of 5.

Mistake after Mistake
 1star Overall Rating
 5star Interest Rate and Cost
 1star Office Environment & Staff
 4star Waiting Time
by wilsonbanker, Sep. 08, 2010

I opened two accounts with BOJH- a personal and business. The business account came with the two words in my business name reversed on the checks (so it wasn't my busienss name at all), and the teller replied that she would fix it when it came time to order new checks- not good. A year later, when she had left, another employee had the bank order me new checks with the correct name.
When I was issued new credit/debit cards automatically at the expiration, I received two cards with the same exact number- and my personal card was debiting from my busienss account, which took days to figure out. I went to the Wilson branch and they supposedly 'fixed' the problem. However, with two cards in the same number, I asked how an online transaction could differentiate between the accounts- the answer from the main branch was that it couldn't and they would order me new cards as the Wilson branch had shredded my expiring personal card. I am not without a debit/credit card to access my personal account for two weeks while the cards are ordered and coming. An awful experience. I am changing banks as soon as I have time to deal with the inconvenience.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
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