Bank Of Clarke, Review

Racist and horrible attitudes at this bank
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by chembuff1982, May. 15, 2012

My wife (black) and I (white) went in this bank with a check that was initiated for error corrections (It was a legal and legit check).  Before even getting to Christy's (bank employee) teller both you could sense she had an attitude.  She vigoursly scanned over all the checks (appeared to be trying to find a problem) and then went to the one check with the error corrections and initials and said she can't take the check and accused my wife of writing a bad check as if she was some kind of criminal.  We then spoke to the bank branch manager Harry in Berryville and he said to have them put a hold on it, but they have to take it.  We went back in and Christy still refused to take the check.  We spoke to the manager there and told her we spoke with Harry, she said no still.  Harry called and finally they took it and put a hold for a week on a perfectly good check (the check cleared in the other bank fast).  The bank of clarke county refused to remove the hold even though the check had cleared in the other bank.  I am writing to all those out there who are miniorities, if you have a problem with Christy or other's at the pleasant valley branch please complain and we can get her removed.  You don't need to be discriminated and treated like criminals by this horrible teller.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank Of Clarke, Pleasant Valley Branch at Winchester, VA
7 of 17 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

1 comment. Add a comment