Bank of America, Westminster Branch

Name:Bank of America, Westminster Branch
Full Service Brick and Mortar Office
Review:301 client reviews
Location:630 Baltimore Boulevard
Westminster, MD 21157

Carroll County
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Phone:410-857-1615
FDIC Cert:#3510
Established:2001-08-06


The Bank

Name:Bank of America
Concentration:All Other Specialization > 1 Billion
Established:1904-10-17
FDIC Insurance:1934-01-01
Holden By:Bank Of America Corp
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:4268, view all, view on map
Website:www.bankofamerica.com
Total Assets:$2,161,656,000,000
Total Deposits:$1,820,512,000,000
Total Equity Capital:$209,996,000,000
Total Domestic Office Deposits:$1,729,101,000,000
Net Income:$5,828,000,000
Quarterly Net Income:$2,330,000,000
Return on Assets:1%
Return on Equity:6%
Quarterly Return on Equity:4%
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Client Review

301 client reviews of Bank of America scored 2 out of 5.

Unacceptable
Overall Rating
Office Environment & Staff
Waiting Time
Other Services
by sealife28, Apr. 18, 2011

You have got to be kidding me. I transfered from another state and this is the closest branch. (no problems at the other branches) The lead teller was RUDE both to my spouse and to myself when we had to go in (most of the other staff we have dealt with were nice enough, but only the lead teller could help us with what we needed - so we were told). So, over the past three months we went to the bank once a week. We had to call every week first (getting through to the bank is a nightmare in of itself) and then after a while were told that we would be charged a fee unless we were a business customer. So, we transfered over our business account - and then the next time she still charged a fee to the business account. After confronting her on the matter she stated she has never said anything of the sort. Question: WHY would we start using a business account at your bank when we already had a personal account that did the job. It is not as if we try to make more work for ourselves.  Rude and snippy every time were came in. Unacceptable.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 6 - 10 banks before.
* this review was made on Bank of America, Westminster Branch at Westminster, MD
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