Bank of America, Timberland Crossing Branch

Name:Bank of America, Timberland Crossing Branch
Full Service Brick and Mortar Office
Review:305 client reviews
Location:12524 N. Beach Street
Keller, TX 76244

Tarrant County
View Other Branches
Phone:800-432-1000 (National Customer Service)
FDIC Cert:#3510

The Bank

Name:Bank of America
Concentration:All Other Specialization > 1 Billion
FDIC Insurance:1934-01-01
Holden By:Bank Of America Corp
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:4177, view all, view on map
Total Assets:$2,350,294,000,000
Total Deposits:$1,986,072,000,000
Total Equity Capital:$225,296,000,000
Total Domestic Office Deposits:$1,871,213,000,000
Net Income:$12,420,000,000
Quarterly Net Income:$5,916,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:11%
Quarterly Return on Equity:11%

Client Review

305 client reviews of Bank of America scored 2 out of 5.

1 bank teller at front counter, Friday afternoon 3:30 pm!
Overall Rating
Office Environment & Staff
Waiting Time
by Youhavetobekiddingme, Jun. 18, 2021

I went to this  bank on a Friday afternoon, June 18th 3:30 pm. One bank teller at the window! A man at counter, getting money orders! Teller had to do twice! 38 minute wait! No other tellers came to help. Line  of 7 build up. The what I assumed was branch manager started working the floor, asking what type of banking we needed. 6 out of 7 had to wait for the lone teller. Branch manager could have opened up a window to assist, but proceeded to be a  “cheerleader”  to us in line, making small talk, asking his our day was. For a National  bank to have one bank teller at a window on a Friday is concerning, disappointing and I will never be back. Worst customer service I have seen in many years. I saw 3 employees and only 1 was working to the bone. Other two walked around in high heels.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Timberland Crossing Branch at Keller, TX
Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

All Reviews...

Banks Nearby

BBVA USA, Alliance Branch (1.8 miles)
Full Service Brick and Mortar Office
13388 North Freeway
Fort Worth, TX 76177
JPMorgan Chase Bank, Beach And Golden Triangle Branch (1.8 miles)
Full Service Brick and Mortar Office
4420 Golden Triangle Blvd
Keller, TX 76244
Colonial Savings, F.A., North Beach Branch (1.9 miles)
Full Service Brick and Mortar Office
10860 North Beach
Keller, TX 76244
Woodforest National Bank, Fort Worth (Golden Triangle Wm) Tx B (2.0 miles)
Full Service Brick and Mortar Office
5336 Golden Triangle Blvd.
Keller, TX 76244
Prosperity Bank, Keller Branch (2.2 miles)
Full Service Brick and Mortar Office
217 North Main Street
Keller, TX 76248