Bank of America, Rahway Branch

Name:Bank of America, Rahway Branch
Full Service Brick and Mortar Office
Review:278 client reviews
Location:1034 St. Georges Avenue
Rahway, NJ 07065

Union County
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Office Hours:Mon:09:00:16:00
FDIC Cert:#3510

The Bank

Name:Bank of America
Concentration:All Other Specialization > 1 Billion
FDIC Insurance:1934-01-01
Holden By:Bank Of America Corporation
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:4507, view all, view on map
Total Assets:$1,765,242,000,000
Total Deposits:$1,410,412,000,000
Total Equity Capital:$205,704,000,000
Total Domestic Office Deposits:$1,324,768,000,000
Net Income:$6,668,000,000
Quarterly Net Income:$6,668,000,000
Return on Assets:2%
Quarterly Return on Assets:2%
Return on Equity:13%
Quarterly Return on Equity:13%

Client Review

278 client reviews of Bank of America scored 2 out of 5.

not a very pleasant experience dealing with this branch
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by LeoL, Feb. 08, 2016

based on past few visits, tellers are understaffed, lines are long and move slowly. During a recent visit, there was a computer issue we in line were told after about a half an hour wait in line knowing nothing about the reason for the wait. A few of the regular tellers are pleasant and friendly (from past visits), but one individual in particular who I believe has been there a while could benefit with a refresher course on being pleasant and civil to long time customers holding many accounts, such as myself.  I don't care if you ARE a supervisor, I'm the customer and I believe that counts for more than your thrown at me title.  In the future, I'll be avoiding this branch.

* this reviewer has be with this bank for >10 years
* this reviewer had 6 - 10 banks before.
* this review was made on Bank of America, Rahway Branch at Rahway, NJ
19 of 22 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

3 comments. Add a comment

by appalled333 2016-02-19 01:48:39
You are correct, this branch of Bank of America is horrible.  The tellers are sarcastic and rude. It would seem there is always just one teller but three or four other employees running around like puppies chasing their tails. One of those puppies asked several of us standing in line to the teller if our banking business could be taken to the drive through to keep the lines down. Really, do they think I wouldn't have gone through the drive through if I could have?  IDIOTS!!!
by sonothappy 2016-03-14 11:44:16
I just wrote a comment about the same supervisor.  She ruined any chance of me banking with them.
by corgimom 2016-04-01 11:06:54
This branch is horrible!!!
My husband went in to make a deposit/LOC payment dressed in work overalls, and the supervisor actually brought him into her office and wanted to know "what he did" to support owning a home on a SC barrier island (after checking two forms of id to make a freakin' deposit!!).  Is that discrimination or WHAT??

All Reviews...

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