Bank of America, Pine Hills Branch

Name:Bank of America, Pine Hills Branch
Full Service Brick and Mortar Office
Review:282 client reviews
Location:5381 West Colonial Drive
Orlando, FL 32808

Orange County
View Other Branches
 
Phone:407-291-1964
Office Hours:Mon:09:00:16:00
Tue:09:00:16:00
Wed:09:00:16:00
Thu:09:00:16:00
Fri:09:00:18:00
Sat:09:00:13:00
FDIC Cert:#3510
Established:1979-10-10


The Bank

Name:Bank of America
Concentration:All Other Specialization > 1 Billion
Established:1904-10-17
FDIC Insurance:1934-01-01
Holden By:Bank Of America Corporation
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:4408, view all, view on map
Website:www.bankofamerica.com
Total Assets:$1,797,881,000,000
Total Deposits:$1,435,687,000,000
Total Equity Capital:$204,564,000,000
Total Domestic Office Deposits:$1,345,197,000,000
Net Income:$21,408,000,000
Quarterly Net Income:$7,534,000,000
Return on Assets:2%
Quarterly Return on Assets:2%
Return on Equity:14%
Quarterly Return on Equity:15%
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Client Review

282 client reviews of Bank of America scored 2 out of 5.

My favorite BofA Branch!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Tina702, Nov. 28, 2018

I've been client at Bank of America for 9 years total. Last 4 years Ive been getting my little errands done at 1100 Green Valley Pkwy. Henderson, NV 89074. People been always nice and helpful at this location! I noticed that the stuff recently has changed, I used to like being helped by Teller named MILA, unfortunately she moved to another branch. Another great professional was this young lady named Patricia she was a Customer Service Representative, she moved to other branch too. Today I met new Manager of that branch, his name is Samvel he was nice and professional. All I can say I love my Bank of America at Green Valley/Pebble Branch!

* this reviewer has be with this bank for 3 - 10 years
* this review was made on Bank of America, Green Valley/Pebble Branch at Henderson, NV
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Unbelievably Horrible service!
Overall Rating
Office Environment & Staff
Waiting Time
by Unacceptable, Nov. 09, 2018

 I have never been so disappointed in a professional business in my life!   I ordered a sum of money to be withdrawn from my account. I was surprised that it would take so long, but rearranged my business to comply with the 7 to 10 days they said it would take. I called three times to make this arrangement.  During those three calls all manner of unprofessionalism took place beginning with the way the phone was even answered. I should have called another branch immediately!   Finally they said my order was confirmed and I began to wait. Yesterday( The day before it was supposed to be ready) I called to check and see if it came early so I could come and pick it up they said no  it’s not here yet,  it’ll be here tomorrow. I called at 12:30 in the afternoon today to confirm before I drove all the way to the branch and I was told that the  truck has not arrived yet. They couldn’t tell me what time the truck was going to arrive for security reasons. They would call me back when my order arrived.  A few minutes later the phone rang and I was told that the order had never been placed. I can’t  even tell you how angry I am.  This is so unbelievably unacceptable!   First  we experienced several instances of poor service at our local branch, then they closed our branch, but we said no we can just go to another branch if we need help.  We have been patient enough!   We will be withdrawing every penny from this bank.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Cardiff Branch at Egg Harbor Township, NJ
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BANK OF AMERICA MORTGAGE AT THIS LOCATION IS HORRIBLE! RUN
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by sttkaren, Sep. 18, 2018

I want to warn you! if you are serious about buying a home, and you think this Bank of America Branch can help you with your Mortgage Loan HA! HA!.  Run! Jennifer Ordaz almost made me loose the one home it took me two years to find with her incompetence.  I will never consider Bank of America for any LOAN in the future.  Go to Chase, Wells Fargo, TD anyone other than this group of clowns.  They are a big joke to the Mortgage Business.  

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on Bank of America, Kirkman Branch at Orlando, FL
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All Reviews...

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Amerasia Bank, Orlando Branch Office (0.2 miles)
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JPMorgan Chase Bank, Pine Hills Branch (0.2 miles)
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SunTrust Bank, Pine Hills Branch (0.3 miles)
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Wells Fargo Bank, Pine Hills Branch (0.9 miles)
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Regions Bank, West Colonial Branch (1.5 miles)
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