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Bank of America, PARKLAND ISLES BRANCH
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310 client reviews
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| Name: | Bank of America |
| Concentration: | All Other Over 1 Billion |
| Established: | 10/17/1904 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | BANK OF AMERICA CORP |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 3773, view all, view on map |
| Website: | www.bankofamerica.com |
| Total Assets: | $2,540,116,000,000 |
| Total Deposits: | $2,031,779,000,000 |
| Total Equity Capital: | $236,206,000,000 |
| Total Domestic Office Deposits: | $1,909,516,000,000 |
| Net Income: | $28,782,000,000 |
| Quarterly Net Income: | $4,591,000,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 12% |
| Quarterly Return on Equity: | 8% |
| More... | |
Client Review
310 client reviews of Bank of America scored 2 out of 5.
Poor Responsiveness
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by plfla, Mar. 14, 2011
I have a great deal of moeny here in several accounts as well as credit cards...I have been witt he bank for several years
About 3 weeks ago, I went to bank for a full review of my accounts and to check into availability of better credit cards and account services.
I was promised a phone call back froman employeee named Jose Grisales within a few days on both matters..
2 weeks later i followed up and left a message and did not receive a call back...
2 days after after, I called again - no call back...
4 days later I called again and asked to speak to manager (Mike Ando)...he explicitly told me that Jorge Grisales was out for a few days and would call me right back).
This was 5 days ago.
I am quite unhappy because my choice is to either accept this treatment or to go to a great deal of trouble to close my accounts, on-line payees accounts, etc and start over somewhere else.
This is galling and at the least, simply disappointing
My options: accept apathy or inconvenience...Some choice!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, Parkland Isles Branch at Pompano Beach, FL
4 of 7 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby plfla, Mar. 14, 2011
I have a great deal of moeny here in several accounts as well as credit cards...I have been witt he bank for several years
About 3 weeks ago, I went to bank for a full review of my accounts and to check into availability of better credit cards and account services.
I was promised a phone call back froman employeee named Jose Grisales within a few days on both matters..
2 weeks later i followed up and left a message and did not receive a call back...
2 days after after, I called again - no call back...
4 days later I called again and asked to speak to manager (Mike Ando)...he explicitly told me that Jorge Grisales was out for a few days and would call me right back).
This was 5 days ago.
I am quite unhappy because my choice is to either accept this treatment or to go to a great deal of trouble to close my accounts, on-line payees accounts, etc and start over somewhere else.
This is galling and at the least, simply disappointing
My options: accept apathy or inconvenience...Some choice!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, Parkland Isles Branch at Pompano Beach, FL
4 of 7 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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