Bank of America, MYLES STANDISH PLAZA BRANCH

Worst customer service
Overall Rating
Office Environment & Staff
by Goldie, Sep. 24, 2013

I was supposedly put on waiting list for safe deposit box.  A few months later, come to find out, I was not even on the list.

Solution:

Oh sorry, shall we add you now?

Had problem with account. Went into one of the offices.
This is almost laughable. We were both standing, as the other seat was by her, not near the front of the desk. We were never asked to have a seat.  So finally I sat down and my 6'6" bf crouched down beside me on the floor. I told her I had been severely ill and going to Boston for treatment.  As an explanation as to why I had not come in sooner. No Response to that at all. Nothing.

She proceeded to talk down to us like we were ignorant.

The whole time. I'm thinking to myself, why are we here putting up with this?

Not a nice feeling to have with the people holding your money.

Then she left the room, supposedly to speak with a manager, we waited 7-10 minute and she came back only partially doing what we needed with this long winded pompous lecture, again talking to us like we were slow and acting like she was doing us the favor of the century.

Hope this condescending holier than thou snob never faces any hurdles in her life.  I just can't imagine how she will be able to cope.

I do not recommend this branch.


 



* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, Myles Standish Plaza Branch at Plymouth, MA
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