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Bank of America, Review
Bank of America, Review
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one phone number
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by needsanewbank, Nov. 05, 2013
They have ONE phone number. They NEVER answer the phone. The phone has NO voicemail.
They called me yesterday. After trying the sole number for two days (at least 20 tries), I cannot find out what they wanted. I hope it isn't important.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, Galleria Mall Branch at Henderson, NV
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby needsanewbank, Nov. 05, 2013
They have ONE phone number. They NEVER answer the phone. The phone has NO voicemail.
They called me yesterday. After trying the sole number for two days (at least 20 tries), I cannot find out what they wanted. I hope it isn't important.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, Galleria Mall Branch at Henderson, NV
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by dcmc 2014-01-03 09:24:01
I am leaving the bank--personal service--NON existent. NO ONE EVER answers the phone live--Had to drive to see if they were open during the holidays. They have grow so big they have forgotten about the personal touch. I am amazed that ANYONE banks with them.
by Marcou 2015-05-05 18:35:48
Galleria mall branch on Sunset,Henderson is lacking QUALITY SERVICE As a long time customer I'm about ready to close all my accounts !!!
Branch opened at 9am. I was 3rd in line as await a teller, only one OPENED, as there were 5 + employees on premise,but none were prepared to open.
As I waited I overheard 5 customers frustrated as I indicating they will close existing accounts if this service doesn't improve Many customers ask where t by e tellers were and if they are going to get more than one teller !!!!
The manager had no clue or cared about these customers !!!!!
I too as having a very substantial amount of funds with your establishment is highly considering closing my accounts.
SOMEONE NEEDS TO TAKE ACTION ON THIS BRANCH !!!!!! There appears to be many chiefs but no Indians manning the teller position... I can assure you that if no action is taken here in Henderson Nevada branch you will lose many customers, including myself.... It's time you do the right thing ..,as a business !!!!!!!
Branch opened at 9am. I was 3rd in line as await a teller, only one OPENED, as there were 5 + employees on premise,but none were prepared to open.
As I waited I overheard 5 customers frustrated as I indicating they will close existing accounts if this service doesn't improve Many customers ask where t by e tellers were and if they are going to get more than one teller !!!!
The manager had no clue or cared about these customers !!!!!
I too as having a very substantial amount of funds with your establishment is highly considering closing my accounts.
SOMEONE NEEDS TO TAKE ACTION ON THIS BRANCH !!!!!! There appears to be many chiefs but no Indians manning the teller position... I can assure you that if no action is taken here in Henderson Nevada branch you will lose many customers, including myself.... It's time you do the right thing ..,as a business !!!!!!!
Outstanding Service
Overall Rating
by oferrells, Oct. 11, 2013
My husband and I cannot thank Bank of America for their outstanding service the last few weeks. I had my purse stolen and other banking items stolen, it was a very stressful time and the last straw was when the thief's were cashing checks using my identity and bank account. WE went into the bank extremely stressed and wondering what was going to happen next. We were blessed to come across Paulina who immediately took action to help us. She continues to contact us daily and/or assist us in our accounts. Paulina is friendly, helpful and is not afraid to search for an answer if she does not know it. So thank you Paulina for making a terrible situation into a bearable situation.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, 13th Street Branch at Gainesville, FL
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Overall Ratingby oferrells, Oct. 11, 2013
My husband and I cannot thank Bank of America for their outstanding service the last few weeks. I had my purse stolen and other banking items stolen, it was a very stressful time and the last straw was when the thief's were cashing checks using my identity and bank account. WE went into the bank extremely stressed and wondering what was going to happen next. We were blessed to come across Paulina who immediately took action to help us. She continues to contact us daily and/or assist us in our accounts. Paulina is friendly, helpful and is not afraid to search for an answer if she does not know it. So thank you Paulina for making a terrible situation into a bearable situation.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, 13th Street Branch at Gainesville, FL
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Bank of America branch Lighthouse Point, Fl
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by Charolete11, Oct. 08, 2013
I went into this branch a few days ago and I was helped by the teller named Jennifer she was so sweet and really caring she helped me with my problem. I would definitely recommend this branch
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, Lighthouse Point Branch at Pompano Beach, FL
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Charolete11, Oct. 08, 2013
I went into this branch a few days ago and I was helped by the teller named Jennifer she was so sweet and really caring she helped me with my problem. I would definitely recommend this branch
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, Lighthouse Point Branch at Pompano Beach, FL
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Changing banks after over 20 years thanks to Vera.
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by MaryBenjamin, Oct. 03, 2013
The title says it all. We've been with Bank of America for so many years, and for the 18 years we've lived in our chandler home, we've gone to the Bank of America on queen creek and alma school, and most of the employees have changed over time, yet Linda, a heavy set man, and Vera have been there for a majority of our banking experience. Linda and the mentioned man--whose name has slipped my mind, I'm sorry to say--have been marvelous and outstanding, but Vera has treated us with the absolute most disrespect possible. From accusing us of robbing a bank (when we had a stack of ones and fives from a garage sale) to calling managers over time and time again, not allowing us to deposit money into our shared account with family members when it had never been an issue previously, the list goes on and on. Between her constant badgering and the incompetence of each novice and nosy manager, we should have changed banks long ago, but we kept hoping things would get better and they haven't. So take my advice and steer clear of this branch and this bank and find somewhere that values your business, time, money, and loyalty, because the ocotillo branch of Bank of America clearly does not.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Ocotillo Branch at Chandler, AZ
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby MaryBenjamin, Oct. 03, 2013
The title says it all. We've been with Bank of America for so many years, and for the 18 years we've lived in our chandler home, we've gone to the Bank of America on queen creek and alma school, and most of the employees have changed over time, yet Linda, a heavy set man, and Vera have been there for a majority of our banking experience. Linda and the mentioned man--whose name has slipped my mind, I'm sorry to say--have been marvelous and outstanding, but Vera has treated us with the absolute most disrespect possible. From accusing us of robbing a bank (when we had a stack of ones and fives from a garage sale) to calling managers over time and time again, not allowing us to deposit money into our shared account with family members when it had never been an issue previously, the list goes on and on. Between her constant badgering and the incompetence of each novice and nosy manager, we should have changed banks long ago, but we kept hoping things would get better and they haven't. So take my advice and steer clear of this branch and this bank and find somewhere that values your business, time, money, and loyalty, because the ocotillo branch of Bank of America clearly does not.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Ocotillo Branch at Chandler, AZ
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DO NOT GO TO THIS BANK
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by JohnE, Oct. 01, 2013
I went into the bank to open a saving and checking and to invest in my retirement plan for over 500k. The managers signed me into their system to sit and wait. I had some coffee and contemplated on my ideas. After being called I walked over to the manager. She did not know a thing about her job and was very unprofessional. She did not wear her name tag and was so unprofessional. Common have some respect! She had her shoes off and acted like it was her home there. I did not enjoy the visit and I didn't get to invest that day. I do not want to give this bank another try! I do not recommend! STAY AWAY! I don't know how this lady became manager but someone needs to make sure she is qualified!! Obviously she does not give a flying crap about her job.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, Highway 121 And Josey Lane Branch at The Colony, TX
5 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby JohnE, Oct. 01, 2013
I went into the bank to open a saving and checking and to invest in my retirement plan for over 500k. The managers signed me into their system to sit and wait. I had some coffee and contemplated on my ideas. After being called I walked over to the manager. She did not know a thing about her job and was very unprofessional. She did not wear her name tag and was so unprofessional. Common have some respect! She had her shoes off and acted like it was her home there. I did not enjoy the visit and I didn't get to invest that day. I do not want to give this bank another try! I do not recommend! STAY AWAY! I don't know how this lady became manager but someone needs to make sure she is qualified!! Obviously she does not give a flying crap about her job.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, Highway 121 And Josey Lane Branch at The Colony, TX
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New Bank Manager Needed - Billie The Worst!!
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by westie312, Sep. 28, 2013
Having used the Parkage Branch for years I was shocked today at the attitude of the Branch Manager Billie. She was quick to inform me that she is the manager and her way goes. No smile..No Reason..So Unfriendly. I must say the tellers are very nice and seemed embarrassed at the way she was talking to me.
Next time she speaks so abruptly to a customer she might want to know I work for a company with 14 stores depositing in Bank Of America!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Manchester Parkade Branch at Manchester, CT
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby westie312, Sep. 28, 2013
Having used the Parkage Branch for years I was shocked today at the attitude of the Branch Manager Billie. She was quick to inform me that she is the manager and her way goes. No smile..No Reason..So Unfriendly. I must say the tellers are very nice and seemed embarrassed at the way she was talking to me.
Next time she speaks so abruptly to a customer she might want to know I work for a company with 14 stores depositing in Bank Of America!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Manchester Parkade Branch at Manchester, CT
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owner
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by mmmm, Sep. 20, 2013
Im advance customer with bank of america for past 7 years and was happy with the service. Had to move my office to Lilburn, GA and use different branch. People r nice however branch manager is not competent and not helping at all. I gave a few chances but I will probably stop using this branch. Unbelievable experience:(
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Lilburn Branch at Lilburn, GA
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby mmmm, Sep. 20, 2013
Im advance customer with bank of america for past 7 years and was happy with the service. Had to move my office to Lilburn, GA and use different branch. People r nice however branch manager is not competent and not helping at all. I gave a few chances but I will probably stop using this branch. Unbelievable experience:(
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Lilburn Branch at Lilburn, GA
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Lee Nappi must have the worst life in the world. Horrible branch VP
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by lizzybrock, Sep. 18, 2013
I recently got a check which bank of america put a hold on it (for 10 days!) their customer service team online said it was because i overdrafted however, as long as I got a letter from the individual it is from, they can release the funds. The next day I get a letter from the individual faxed, go to the bank, ask them to release the funds. The branch Vp Lee Nappi (god knows how this person is the VP of the branch) said nah, i saw you have overdrafts so i really don't think you a responsible enough to have the money now. Thanks Nappi, for deciding what my best interest is. I went on nicely to explain I spoke to customer service & they told me it can e done, she said good, deal with them. So that's what I did. Spoke to Sony from BofA in California who released the funds within moments. (Very nice!) Im not sure how someone so miserable is VP. Cant wait to close my account.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Carle Place Branch at Carle Place, NY
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby lizzybrock, Sep. 18, 2013
I recently got a check which bank of america put a hold on it (for 10 days!) their customer service team online said it was because i overdrafted however, as long as I got a letter from the individual it is from, they can release the funds. The next day I get a letter from the individual faxed, go to the bank, ask them to release the funds. The branch Vp Lee Nappi (god knows how this person is the VP of the branch) said nah, i saw you have overdrafts so i really don't think you a responsible enough to have the money now. Thanks Nappi, for deciding what my best interest is. I went on nicely to explain I spoke to customer service & they told me it can e done, she said good, deal with them. So that's what I did. Spoke to Sony from BofA in California who released the funds within moments. (Very nice!) Im not sure how someone so miserable is VP. Cant wait to close my account.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Carle Place Branch at Carle Place, NY
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Bad Service
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by kr123, Sep. 14, 2013
This bank has the worst drive through tellers. I had to wait 30 minutes in the drive through line. I complained and they have retailiated against me every time I come there. The excuse was they only had one teller. Sounds like bad management to me.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, Countryside Branch at San Antonio, TX
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby kr123, Sep. 14, 2013
This bank has the worst drive through tellers. I had to wait 30 minutes in the drive through line. I complained and they have retailiated against me every time I come there. The excuse was they only had one teller. Sounds like bad management to me.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, Countryside Branch at San Antonio, TX
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by SaraK 2015-09-01 12:06:03
You are so right! It is a huge bank and there is only one teller in the 5 car drive thru and 1 person in the lobby! I waited 45 mins for a money order.
best bank in years
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by mfey, Sep. 13, 2013
I talked with the manager and some guy named chris. probably the two nicest people i've met in a bank.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Chinatown Branch at Boston, MA
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby mfey, Sep. 13, 2013
I talked with the manager and some guy named chris. probably the two nicest people i've met in a bank.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Chinatown Branch at Boston, MA
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Staff review
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by JH03, Sep. 13, 2013
Best experience ive had with any employee o and bank. I went to Teddy Hanson banking center manager of point loma location to make a claim a month ago he handled my problem in a timely manor and with a sense of urgency and care. A month later another issue arises i knew i could go back to him to take care of the situation. He was able to take my call right away he remembered me from before took interest in my problem said he would call me back with some answers and did so within 15 mins and isolved everything with clear reasons i highly recommend this staff member he does his job right and with care urgency and sufficiency.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Point Loma Branch at San Diego, CA
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby JH03, Sep. 13, 2013
Best experience ive had with any employee o and bank. I went to Teddy Hanson banking center manager of point loma location to make a claim a month ago he handled my problem in a timely manor and with a sense of urgency and care. A month later another issue arises i knew i could go back to him to take care of the situation. He was able to take my call right away he remembered me from before took interest in my problem said he would call me back with some answers and did so within 15 mins and isolved everything with clear reasons i highly recommend this staff member he does his job right and with care urgency and sufficiency.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Point Loma Branch at San Diego, CA
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Terrible Treatment of Customers
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by atexas25, Sep. 11, 2013
I went in today to make a large cash deposit and was treated incredibly poorly by both the teller and the manager. The teller was disgruntled that she had to count so many bills, and acted as if it were an inconvenience to her day to assist me. After getting several varying amounts on her cash counting machine, she told me that she had ran the money through the machine three times and would not be doing it again. Am I wrong in the understanding that that is her job to deal with money? After calling over the manager, he was just as rude and appalling in his treatment of myself and my business. I have never been treated so poorly when I am attempting to give a bank money or my business, and this branch needs a serious coaching on how to treat customers. When I asked for the money to be counted by hand, they told me quite simply, "No." According to them the machine was much better than any person and they would not accommodate my request. This bank has a serious misunderstanding of the job they are responsible for doing and how valuable their customers are. I contacted the regional manager who said she would speak with the employees, but I doubt anything will be done, it will just be business as usual. I plan to cancel my Bank of America account due to this experience and I warn any future customers to avoid this branch.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, I-17 And Happy Valley Banking Center at Phoenix, AZ
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby atexas25, Sep. 11, 2013
I went in today to make a large cash deposit and was treated incredibly poorly by both the teller and the manager. The teller was disgruntled that she had to count so many bills, and acted as if it were an inconvenience to her day to assist me. After getting several varying amounts on her cash counting machine, she told me that she had ran the money through the machine three times and would not be doing it again. Am I wrong in the understanding that that is her job to deal with money? After calling over the manager, he was just as rude and appalling in his treatment of myself and my business. I have never been treated so poorly when I am attempting to give a bank money or my business, and this branch needs a serious coaching on how to treat customers. When I asked for the money to be counted by hand, they told me quite simply, "No." According to them the machine was much better than any person and they would not accommodate my request. This bank has a serious misunderstanding of the job they are responsible for doing and how valuable their customers are. I contacted the regional manager who said she would speak with the employees, but I doubt anything will be done, it will just be business as usual. I plan to cancel my Bank of America account due to this experience and I warn any future customers to avoid this branch.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, I-17 And Happy Valley Banking Center at Phoenix, AZ
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The worst
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by accountant1978, Sep. 09, 2013
Really bad experience! I am a business manager for two local businesses in Aiken. Both used Bank of America and I mainly used the Laurens Street branch as their office in within walking distance. After 18 months of conducting business on their behalf, no one even knew my name. The only real business we conducted in the bank were deposits and that was miserable. The employees are rude and the service is slow. Both businesses switched to Southern Bank and Trust and we are much happier. They even know my name there. Won't get that at BOA. Terrible bank. The McDonald's of the banking world. Too big to fail but not too big to bail. See ya suckers!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, Aiken Main Branch at Aiken, SC
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Timeby accountant1978, Sep. 09, 2013
Really bad experience! I am a business manager for two local businesses in Aiken. Both used Bank of America and I mainly used the Laurens Street branch as their office in within walking distance. After 18 months of conducting business on their behalf, no one even knew my name. The only real business we conducted in the bank were deposits and that was miserable. The employees are rude and the service is slow. Both businesses switched to Southern Bank and Trust and we are much happier. They even know my name there. Won't get that at BOA. Terrible bank. The McDonald's of the banking world. Too big to fail but not too big to bail. See ya suckers!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, Aiken Main Branch at Aiken, SC
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WORST Customer Service
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by eves, Sep. 04, 2013
This branch should get NO stars! I go to US bank just about everyday. This is the ONLY branch that treats their customers so poorly! Rude tellers and they have no idea what they are doing! Very slow! Straight deposits with no cash should be very easy and fast if they actually knew what they are doing! Sorry to hold up your line with NO ONE in it! Rude, just plain rude!
* this reviewer has be with this bank for >10 years
* this reviewer had 6 - 10 banks before.
* this review was made on Bank of America, Aurora North Branch at Seattle, WA
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby eves, Sep. 04, 2013
This branch should get NO stars! I go to US bank just about everyday. This is the ONLY branch that treats their customers so poorly! Rude tellers and they have no idea what they are doing! Very slow! Straight deposits with no cash should be very easy and fast if they actually knew what they are doing! Sorry to hold up your line with NO ONE in it! Rude, just plain rude!
* this reviewer has be with this bank for >10 years
* this reviewer had 6 - 10 banks before.
* this review was made on Bank of America, Aurora North Branch at Seattle, WA
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BAD CUSTOMER SERVICE
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by walthamheat, Sep. 03, 2013
This Branch is a JOKE!!! I dont know if the Area Manager or others notice this and if so- take some action. I went in to open and account, i was made to wait 45 mins to talk with a Indian employee. She was full of it and least bothered about a new customer. She promised me so many things to start an account. She took a picture of me sitting in a casual way for it to be on my debit card, while her colleague walks by and says, "I didnt know we can take picture like this with the customer sitting down so casually". She laughs and winks. After 2-3 weeks I get my card with a picture. Everything she promised, was NEVER kept. She was the most lame and worst bank employee I have ever met in my adult life.
Hope some action is taken with this branch after all this reviews....I am NEVER going back to this branch and BOA is something I have had all my life, now planning to change.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, Chadwick Square Branch at Worcester, MA
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby walthamheat, Sep. 03, 2013
This Branch is a JOKE!!! I dont know if the Area Manager or others notice this and if so- take some action. I went in to open and account, i was made to wait 45 mins to talk with a Indian employee. She was full of it and least bothered about a new customer. She promised me so many things to start an account. She took a picture of me sitting in a casual way for it to be on my debit card, while her colleague walks by and says, "I didnt know we can take picture like this with the customer sitting down so casually". She laughs and winks. After 2-3 weeks I get my card with a picture. Everything she promised, was NEVER kept. She was the most lame and worst bank employee I have ever met in my adult life.
Hope some action is taken with this branch after all this reviews....I am NEVER going back to this branch and BOA is something I have had all my life, now planning to change.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, Chadwick Square Branch at Worcester, MA
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excellent service
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by ariadna, Aug. 22, 2013
I am very pleased with its friendly employees also me feel confident I spoke my language spanish
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, Stapley Main Branch at Mesa, AZ
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby ariadna, Aug. 22, 2013
I am very pleased with its friendly employees also me feel confident I spoke my language spanish
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, Stapley Main Branch at Mesa, AZ
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excellent service
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by ariadna, Aug. 22, 2013
I am very pleased with its friendly employees also me feel confident I spoke my language spanish
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, Stapley Main Branch at Mesa, AZ
1 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby ariadna, Aug. 22, 2013
I am very pleased with its friendly employees also me feel confident I spoke my language spanish
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, Stapley Main Branch at Mesa, AZ
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BEWARE OF BANK OF AMERICA - THEY SUCK !!
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by PissedOffAtBOA, Aug. 22, 2013
Stay away from this BANK in General !!
They lie to get you to open an credit card and then once the billing cycle ends they don't want to take responsibility for when their employees lie about lowering your interest rate!
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Lincoln-Tustin Branch at Orange, CA
1 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby PissedOffAtBOA, Aug. 22, 2013
Stay away from this BANK in General !!
They lie to get you to open an credit card and then once the billing cycle ends they don't want to take responsibility for when their employees lie about lowering your interest rate!
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Lincoln-Tustin Branch at Orange, CA
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WORST BANK EVER!!! So rude for no reason. What a joke.
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by dbrito602, Aug. 15, 2013
The Branch Manager Mr. Mann is a complete arrogant piece of work. He is so condescending and rude. I have never been treated like that. I asked a simple question regarding overdraft fees, I said, "So with the overdraft fees, wasn't there a huge lawsuit that went all the way to the Supreme Court in Washington?" Mr. Mann's reply, "Next time you come into here you should probably educate yourself 100% before you ask a question like that." Then he refused my business and told all the employees behind the counter and the personal banker to not help me the next time I come into the bank. For the record I went to the other location down the street and informed them of what I had encountered at the other location to find out that Mr. Mann is the BRANCH MANAGER. When I first walked into this location I opened up a business account, and Mr. Mann walked over to me and introduced himself and said, "If at anytime you have any questions or concerns please call me or come in and see me." Well I did and he is a real piece of work that should not be employed by anyone. I have ran a number of different types of businesses and there is no way that any established business would hire him after hearing what he said. I am canceling all of my accounts because of his attitude. I have three accounts with Bank of America. I would rather get a Wal-Mart pay as you go card than deal with a human being like that. What a disgrace to the bank and all of the employees that have to work with that type of individual.
WORST BANK EVER!!!!!!!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Grant And Craycroft Branch at Tucson, AZ
6 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby dbrito602, Aug. 15, 2013
The Branch Manager Mr. Mann is a complete arrogant piece of work. He is so condescending and rude. I have never been treated like that. I asked a simple question regarding overdraft fees, I said, "So with the overdraft fees, wasn't there a huge lawsuit that went all the way to the Supreme Court in Washington?" Mr. Mann's reply, "Next time you come into here you should probably educate yourself 100% before you ask a question like that." Then he refused my business and told all the employees behind the counter and the personal banker to not help me the next time I come into the bank. For the record I went to the other location down the street and informed them of what I had encountered at the other location to find out that Mr. Mann is the BRANCH MANAGER. When I first walked into this location I opened up a business account, and Mr. Mann walked over to me and introduced himself and said, "If at anytime you have any questions or concerns please call me or come in and see me." Well I did and he is a real piece of work that should not be employed by anyone. I have ran a number of different types of businesses and there is no way that any established business would hire him after hearing what he said. I am canceling all of my accounts because of his attitude. I have three accounts with Bank of America. I would rather get a Wal-Mart pay as you go card than deal with a human being like that. What a disgrace to the bank and all of the employees that have to work with that type of individual.
WORST BANK EVER!!!!!!!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Grant And Craycroft Branch at Tucson, AZ
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Nothing but crooks at the Lomas Blvd Bof A in Albuquerque
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by EstateExecutor, Jul. 26, 2013
This is a crooked Bank of America branch, in Albuquerque, New Mexico, stealing over $14,000 from the account of a 98 year old woman before she died. Close your accounts with BofA before they rob you blind. They will do the same to
you or your mother if you leave your money there.
This branch is located at 5600 Lomas Boulevard in Albuquerque, New Mexico. Get your money out, before they
steal it!
I am filing a Racketeering Lawsuit against BofA Corp in
Los Angeles for all their criminal activities.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, East Lomas Branch at Albuquerque, NM
4 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby EstateExecutor, Jul. 26, 2013
This is a crooked Bank of America branch, in Albuquerque, New Mexico, stealing over $14,000 from the account of a 98 year old woman before she died. Close your accounts with BofA before they rob you blind. They will do the same to
you or your mother if you leave your money there.
This branch is located at 5600 Lomas Boulevard in Albuquerque, New Mexico. Get your money out, before they
steal it!
I am filing a Racketeering Lawsuit against BofA Corp in
Los Angeles for all their criminal activities.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, East Lomas Branch at Albuquerque, NM
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