Bank of America, Lincolnton Main Branch

Name:Bank of America, Lincolnton Main Branch
Full Service Brick and Mortar Office
Review:300 client reviews
Location:213 S. Aspen Street
Lincolnton, NC 28092

Lincoln County
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FDIC Cert:#3510

The Bank

Name:Bank of America
Concentration:All Other Specialization > 1 Billion
FDIC Insurance:1934-01-01
Holden By:Bank Of America Corp
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:4264, view all, view on map
Total Assets:$2,031,940,000,000
Total Deposits:$1,670,332,000,000
Total Equity Capital:$207,462,000,000
Total Domestic Office Deposits:$1,577,444,000,000
Net Income:$3,498,000,000
Quarterly Net Income:$3,498,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:7%
Quarterly Return on Equity:7%

Client Review

300 client reviews of Bank of America scored 2 out of 5.

Branch of BofA closed
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
by delila, Jul. 13, 2013

Low overall rating because we have been with bank for years and the location that we did business banking with closed and we were directed to go to a different branch in a different town.  We had no problems getting checks deposited; two or three party checks at our home town location.  There was no mention of depositing second or third party checks when we opened the account years ago.  Now if you open an account "New Account", I believe there is.  Since we were directed to go to the new branch, they won't deposit a check without either the business name or the business owners name on it.  It is very time consuming to get a customer to go get another insurance check written with the business name on it.  The new branch wouldn't accept the check for deposit even though the person it was payable to, was in the bank (in person), ID in hand and was going to endorse it in front of the bank employee.  No, they wouldn't do that either because the check wasn't drawn on their bank.  The check was an insurance check that came out of California.....I assume they wanted them to fly to California to get it cashed? lol.  The person it was written to here, didn't have a checking account to deposit it in and write another check to the business or cash it.  A telephone call was made to another branch.  I was told the reason behind them not wanting to deposit the checks, was because they didn't "know us" at that branch and after time it would get better.  I told the person that I called at the other branch that it wasn't getting any better and they even made us fill out and sign a (1-5 page) document and another (1-5 page document) that didn't pertain to our business whatsoever (not the second 1-5 pages).   Sorry for our mistake.....we didn't know to go introduce our selves before our home town branch closed and furthermore, didn't know where our bank was going to direct us to do banking.  We were pleased with our bank before all this took place, but now saddened.              

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Lincolnton Main Branch at Lincolnton, NC
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