Bank of America, Hickory Creek Branch

Name:Bank of America, Hickory Creek Branch
Full Service Brick and Mortar Office
Review:305 client reviews
Location:4400 Fm 2181
Lake Dallas, TX 75065

Denton County
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FDIC Cert:#3510

The Bank

Name:Bank of America
Concentration:All Other Specialization > 1 Billion
FDIC Insurance:1934-01-01
Holden By:Bank Of America Corp
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:4071, view all, view on map
Total Assets:$2,519,525,000,000
Total Deposits:$2,144,377,000,000
Total Equity Capital:$236,427,000,000
Total Domestic Office Deposits:$2,025,967,000,000
Net Income:$26,310,000,000
Quarterly Net Income:$7,330,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:12%
Quarterly Return on Equity:13%

Client Review

305 client reviews of Bank of America scored 2 out of 5.

dishonest banking practices
Overall Rating
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Office Environment & Staff
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by balloyd, Jan. 15, 2013

Bank of America has screwed up my mortgage loan, Have taken money from my ewcrow account for unknown reasons but always state it as insurance paymenets which is not owed.  They have given 10 late fees in one month's time and payment has not been late.  They have tried forecloser threats which I filed a lawsuit and settled out of court, they continue the same activity the next month now I am going to file another lawsuit for the same reasons.  I've made my payments at this branch but they have never been properly credited the same day or the same month.  They put the paymenet into an unapplied funds account.  They took 6502.05 that I borrowed to pay on the account when I did a modification and paid it to themselves as interest and to this date have never applied it to my loan: principal/interest/escrow.  The money just disappeared and I have never seen it to date other then to see it on my payment history as interest paid to them....they are stealing from my escrow account, my mortgage and every month I am threatened with foreclosure and certified letters and I can't find a lawyer that wants to help me sue the bank, I had to do it on my own.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Hickory Creek Branch at Denton, TX
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