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Bank of America, Black Rock Turnpike Branch
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| Name: | Bank of America |
| Concentration: | All Other Specialization > 1 Billion |
| Established: | 1904-10-17 |
| FDIC Insurance: | 1934-01-01 |
| Holden By: | Bank Of America Corporation |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 4360, view all, view on map |
| Website: | www.bankofamerica.com |
| Total Assets: | $1,775,353,000,000 |
| Total Deposits: | $1,439,841,000,000 |
| Total Equity Capital: | $210,085,000,000 |
| Total Domestic Office Deposits: | $1,360,109,000,000 |
| Net Income: | $7,269,000,000 |
| Quarterly Net Income: | $7,269,000,000 |
| Return on Assets: | 2% |
| Quarterly Return on Assets: | 2% |
| Return on Equity: | 14% |
| Quarterly Return on Equity: | 14% |
| More... | |
Client Review
285 client reviews of Bank of America scored 2 out of 5.
NO service. Caught them LYING1
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Reinbergs, May. 25, 2019
My ATM card was compromised so I drove over to report it and get a temporary card to pay my bills today. Skyline said the single rep was tied up all day. They suggested I go to Bell Tower shops or North Fort Myers, their only other locations open on Saturday. Drove to Bell Tower shops. There they said the single rep was tied up. I asked them to call North Ft. Myers. They went to back room came back and said they set it up and my waiting period there would be 20 min. Drove to North Ft. Myers. They said nobody had called called them about me and the waiting period would be 2 hrs. which was past closing. One of the last two were obviously giving me a bold faced lie. I wasted more than 2 hours driving to all these locations and near 60 miles. I want to sue them for any late fees and credit problems incurred by their avoidance to provide a temporary card. They all tell me they are terribly backed up on Saturdays and I could see the long lines. It is obvious that not only local management but corporate management have decided to deny service to customers by not having adequate staff working as needed. I can report the fraud online but not get a temporary card. Find a bank that gives you service..
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, Pelican Boulevard Branch at Cape Coral, FL
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Reinbergs, May. 25, 2019
My ATM card was compromised so I drove over to report it and get a temporary card to pay my bills today. Skyline said the single rep was tied up all day. They suggested I go to Bell Tower shops or North Fort Myers, their only other locations open on Saturday. Drove to Bell Tower shops. There they said the single rep was tied up. I asked them to call North Ft. Myers. They went to back room came back and said they set it up and my waiting period there would be 20 min. Drove to North Ft. Myers. They said nobody had called called them about me and the waiting period would be 2 hrs. which was past closing. One of the last two were obviously giving me a bold faced lie. I wasted more than 2 hours driving to all these locations and near 60 miles. I want to sue them for any late fees and credit problems incurred by their avoidance to provide a temporary card. They all tell me they are terribly backed up on Saturdays and I could see the long lines. It is obvious that not only local management but corporate management have decided to deny service to customers by not having adequate staff working as needed. I can report the fraud online but not get a temporary card. Find a bank that gives you service..
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, Pelican Boulevard Branch at Cape Coral, FL
Was this review helpful to you? Yes, No Report Abuse
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Extremely Helpful To Meet My Financial Needs
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by rebaa, May. 18, 2019
I mainly do my business online and via telcon. I use their Rewards programs they offer on my credit cards and enjoy my rewards, especially the additional % given when I put the Reward's $$ back into one of my accounts. Several times I've needed several large sums of money wired or electronically sent to another bank, the managers went way out of their way to ensure it got done quickly, correctly and then followed up with me to ensure my financial/personal needs were met. Other than the fact a good portion of BofA is owned by the Roman Catholic Church, I appreciate their service.
* this reviewer has be with this bank for >10 years
* this reviewer had >10 banks before.
* this review was made on Bank of America, Northwood Branch at Clearwater, FL
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby rebaa, May. 18, 2019
I mainly do my business online and via telcon. I use their Rewards programs they offer on my credit cards and enjoy my rewards, especially the additional % given when I put the Reward's $$ back into one of my accounts. Several times I've needed several large sums of money wired or electronically sent to another bank, the managers went way out of their way to ensure it got done quickly, correctly and then followed up with me to ensure my financial/personal needs were met. Other than the fact a good portion of BofA is owned by the Roman Catholic Church, I appreciate their service.
* this reviewer has be with this bank for >10 years
* this reviewer had >10 banks before.
* this review was made on Bank of America, Northwood Branch at Clearwater, FL
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Review Reflection Ridge Branch
Overall Rating
Office Environment & Staff
Waiting Time
Other Services
by saml, Feb. 05, 2019
Customer service is unreliable.They get my accounts screwed up on a regular basis. I've banked with BOA for 40 yrs. They haven't improved as far as their employees. At this branch you have to walk in for everything, it is very customer un-friendly. I guess they are saving a few dollars shutting down the drive through but their customers hate it.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Reflection Ridge Branch at Wichita, KS
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Overall Rating Office Environment & Staff Waiting Time Other Servicesby saml, Feb. 05, 2019
Customer service is unreliable.They get my accounts screwed up on a regular basis. I've banked with BOA for 40 yrs. They haven't improved as far as their employees. At this branch you have to walk in for everything, it is very customer un-friendly. I guess they are saving a few dollars shutting down the drive through but their customers hate it.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Reflection Ridge Branch at Wichita, KS
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