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Bank of America, GALLERY AT WESTBURY BRANCH
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310 client reviews
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| Name: | Bank of America |
| Concentration: | All Other Over 1 Billion |
| Established: | 10/17/1904 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | BANK OF AMERICA CORP |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 3773, view all, view on map |
| Website: | www.bankofamerica.com |
| Total Assets: | $2,540,116,000,000 |
| Total Deposits: | $2,031,779,000,000 |
| Total Equity Capital: | $236,206,000,000 |
| Total Domestic Office Deposits: | $1,909,516,000,000 |
| Net Income: | $28,782,000,000 |
| Quarterly Net Income: | $4,591,000,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 12% |
| Quarterly Return on Equity: | 8% |
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Client Review
310 client reviews of Bank of America scored 2 out of 5.
Lee Nappi must have the worst life in the world. Horrible branch VP
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by lizzybrock, Sep. 18, 2013
I recently got a check which bank of america put a hold on it (for 10 days!) their customer service team online said it was because i overdrafted however, as long as I got a letter from the individual it is from, they can release the funds. The next day I get a letter from the individual faxed, go to the bank, ask them to release the funds. The branch Vp Lee Nappi (god knows how this person is the VP of the branch) said nah, i saw you have overdrafts so i really don't think you a responsible enough to have the money now. Thanks Nappi, for deciding what my best interest is. I went on nicely to explain I spoke to customer service & they told me it can e done, she said good, deal with them. So that's what I did. Spoke to Sony from BofA in California who released the funds within moments. (Very nice!) Im not sure how someone so miserable is VP. Cant wait to close my account.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Carle Place Branch at Carle Place, NY
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby lizzybrock, Sep. 18, 2013
I recently got a check which bank of america put a hold on it (for 10 days!) their customer service team online said it was because i overdrafted however, as long as I got a letter from the individual it is from, they can release the funds. The next day I get a letter from the individual faxed, go to the bank, ask them to release the funds. The branch Vp Lee Nappi (god knows how this person is the VP of the branch) said nah, i saw you have overdrafts so i really don't think you a responsible enough to have the money now. Thanks Nappi, for deciding what my best interest is. I went on nicely to explain I spoke to customer service & they told me it can e done, she said good, deal with them. So that's what I did. Spoke to Sony from BofA in California who released the funds within moments. (Very nice!) Im not sure how someone so miserable is VP. Cant wait to close my account.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Carle Place Branch at Carle Place, NY
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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