Bank of America, ENFIELD BRANCH

Name:Bank of America, ENFIELD BRANCH
Full Service Brick and Mortar Office
Review: 2star306 client reviews
Location:900 Enfield Street
Enfield, CT 06082

Hartford County
View Other Branches
FDIC Cert:#3510

The Bank

Name:Bank of America
Concentration:All Other Over 1 Billion
FDIC Insurance:01/01/1934
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:3845, view all, view on map
Total Assets:$2,418,508,000,000
Total Deposits:$2,042,255,000,000
Total Equity Capital:$225,449,000,000
Total Domestic Office Deposits:$1,929,333,000,000
Net Income:$27,414,000,000
Quarterly Net Income:$8,241,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:12%
Quarterly Return on Equity:15%

Client Review

306 client reviews of Bank of America scored 2 out of 5.

Transfer Funds
 2star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 2star Other Services
by blahblahblah, May. 09, 2020

My $1,200 check finally came in. I'm a Chase Private Client and I have a household account at Bank of America Enfield. Used my Chase ATM tried to deposit the check to Chase at BA ATM.  That didn't work. Deposited it using my BA ATM card.
Yesterday I tried to transfer the $1,200 to Chase which was a long involved process which ended up taking 55 minutes. I called BA and asked a CSR in Virginia that took me through this long process one question after another and the legal specification that went on for pages and pages that I skimmed though and agreed to then there was another problem and another problem when I register for a same day transfer and when it was all done I was told the transfer will cost my $30. I was told when I checked the transfer there was a line there about the transfer fee. I never saw it I read some much information earlier I never saw the fee information and as a Chase Private Client I've never been charged for anything.  It remained my about three years ago BA charged my $30 to take money out of my account - that never made sense to me. And I never, never transfer money out of BA again. Never.  

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on Bank of America, Enfield Branch at Enfield, CT
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