Bank of America, CLERMONT BRANCH
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312 client reviews
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| Name: | Bank of America |
| Concentration: | All Other Over 1 Billion |
| Established: | 10/17/1904 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | BANK OF AMERICA CORP |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 3661, view all, view on map |
| Website: | www.bankofamerica.com |
| Total Assets: | $2,589,060,000,000 |
| Total Deposits: | $2,055,465,000,000 |
| Total Equity Capital: | $245,482,000,000 |
| Total Domestic Office Deposits: | $1,926,068,000,000 |
| Net Income: | $27,197,000,000 |
| Quarterly Net Income: | $6,923,000,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 11% |
| Quarterly Return on Equity: | 11% |
| More... | |
Client Review
312 client reviews of Bank of America scored 2 out of 5.
Worst customer service to obtsin
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Liz1, Nov. 14, 2019
Once u get help they are nice BUT to get to a customer service representative is hell, if u call branch they don't answer, u get recorder that they are busy w other customers the recorder gave u other banking options via automatic system only, and if those don't apply to u and u don't pick one option the recorder says goodbye, no if u like to keep holding or a call back option. I just called to be courteous and cancel my 1pm appt. Bec. Yesterday would have been an hour wait to see a cust. Reo. Bank of America shame on you such a large bank, I will stick to my Wells Fargo w short lines and no wait or reasonable wait to see a cust Serv rep. My mother is the one that is a bank of America customer, I will NEVER, each time I go there for or w my mother it is the same for YEARS.Time they learn something from their reviews, DAH!!
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, Clermont Branch at Clermont, FL
Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Liz1, Nov. 14, 2019
Once u get help they are nice BUT to get to a customer service representative is hell, if u call branch they don't answer, u get recorder that they are busy w other customers the recorder gave u other banking options via automatic system only, and if those don't apply to u and u don't pick one option the recorder says goodbye, no if u like to keep holding or a call back option. I just called to be courteous and cancel my 1pm appt. Bec. Yesterday would have been an hour wait to see a cust. Reo. Bank of America shame on you such a large bank, I will stick to my Wells Fargo w short lines and no wait or reasonable wait to see a cust Serv rep. My mother is the one that is a bank of America customer, I will NEVER, each time I go there for or w my mother it is the same for YEARS.Time they learn something from their reviews, DAH!!
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, Clermont Branch at Clermont, FL
Was this review helpful to you? Yes, No Report Abuse
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