Bank of America, Cedar Springs And Knight Branch

Name:Bank of America, Cedar Springs And Knight Branch
Full Service Brick and Mortar Office
Review:305 client reviews
Location:4023 Cedar Springs Road
Dallas, TX 75219

Dallas County
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Phone:214-520-0473
FDIC Cert:#3510
Established:2005-08-31


The Bank

Name:Bank of America
Concentration:All Other Specialization > 1 Billion
Established:1904-10-17
FDIC Insurance:1934-01-01
Holden By:Bank Of America Corp
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:3872, view all, view on map
Website:www.bankofamerica.com
Total Assets:$2,440,022,000,000
Total Deposits:$2,075,356,000,000
Total Equity Capital:$230,922,000,000
Total Domestic Office Deposits:$1,964,041,000,000
Net Income:$11,642,000,000
Quarterly Net Income:$5,812,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:10%
Quarterly Return on Equity:10%
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Client Review

305 client reviews of Bank of America scored 2 out of 5.

Embarrassing/awful experience
Overall Rating
Interest Rate and Cost
Office Environment & Staff
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Other Services
by Craa, Sep. 04, 2014

I went in before noon yesterday to deposit commercial checks for my employer and deposit a paycheck for a coworker/fellow employee. A lady at the front kiosk, with Bank of America tags on etc etc, greeted me and asked if I was just making deposits. She said if I did not want cash back that she could make the deposits for me. I agreed...with hindsight I would not have. She hand wrote a receipt and took my deposit slip and checks for the commercial account I was depositing for and then did the same thing for the employees pay check I was depositing.  Hours later (3-4) my fellow employee noticed that her check had not been deposited. Around the same my company accountant called and said the business checks I deposited had no record of being deposited as well. I was mortified. My coworker and myself tried calling the branch many times to no avail. Finally around 4pm my coworker went to the bank and talked to a teller who had our deposits sitting in a pile and said she had not had the time to enter them as of yet.  That is absurd!  When you go to a bank to make a deposit, especially for commercial accounts, you expect that your checks are actually being deposited and that your accounts are handled with the utmost of care. NOT A FAN.
(And after all of that, my coworkers check was deposited into the wrong account)

* this review was made on Bank of America, Cedar Springs And Knight Branch at Dallas, TX
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