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Bank of America, Review
Bank of America, Review
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Personalized Service for its customers.
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by RaeRae, Jun. 19, 2011
Friendly, Responsive Staff who are very customer oriented.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Pembroke Branch at Virginia Beach, VA
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby RaeRae, Jun. 19, 2011
Friendly, Responsive Staff who are very customer oriented.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Pembroke Branch at Virginia Beach, VA
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SHEYLA TORO TELLER SPECIALIST DID NOT WANT TO CASH MY COMPANY CHECK
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by Plumbing, Jun. 13, 2011
SHEYLA TORO TELLER SPECIALIST SUPPOSED TO BE THE MANAGER,,DID NOT WANT TO CASH MY $800.00 COMPANY CHECK BECAUSE, I DID NOT WANT TO OPEN AN ACCOUNT AND SHE DID NOT GIVE ME ANY EXPLANATION, I TOLD HER THAT I HAD AN ACCOUNT WITH ANOTHER BANK AND I CALLED THE COMPANY THAT GAVE ME THE CHECK AND SHE REFUSES TO TALK TO THEM, THE OWNER OF THE COMPANY HAD TO CALL HER AND FINALLY SHE HAD TO CASH THE CHECK I BELIEVE SHE DID ALL OF THIS BECAUSE THEY GET A BONUS WHEN THEY OPEN A NEW ACCOUNT.
* this review was made on Bank of America, Ventura Downs Branch at Kissimmee, FL
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Plumbing, Jun. 13, 2011
SHEYLA TORO TELLER SPECIALIST SUPPOSED TO BE THE MANAGER,,DID NOT WANT TO CASH MY $800.00 COMPANY CHECK BECAUSE, I DID NOT WANT TO OPEN AN ACCOUNT AND SHE DID NOT GIVE ME ANY EXPLANATION, I TOLD HER THAT I HAD AN ACCOUNT WITH ANOTHER BANK AND I CALLED THE COMPANY THAT GAVE ME THE CHECK AND SHE REFUSES TO TALK TO THEM, THE OWNER OF THE COMPANY HAD TO CALL HER AND FINALLY SHE HAD TO CASH THE CHECK I BELIEVE SHE DID ALL OF THIS BECAUSE THEY GET A BONUS WHEN THEY OPEN A NEW ACCOUNT.
* this review was made on Bank of America, Ventura Downs Branch at Kissimmee, FL
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ROXBURY NJ BRANCH
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by rosymllr, Apr. 30, 2011
I have been a customer for 15 years, they are clueless who I am, that's ok. What I can't tolerate is their poor service, from waiting time on lines, to incorrect deposit or withdrawal on transaction. I now have learned to look at slip and count my cash. They try to come across as friendly and concerned, but really not qualified. This ranges from opening accounts, once the rep changed my online password and never told me, to miss counting cash. Will be taking my business elsewhere.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, Roxbury Branch at Succasunna, NJ
5 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby rosymllr, Apr. 30, 2011
I have been a customer for 15 years, they are clueless who I am, that's ok. What I can't tolerate is their poor service, from waiting time on lines, to incorrect deposit or withdrawal on transaction. I now have learned to look at slip and count my cash. They try to come across as friendly and concerned, but really not qualified. This ranges from opening accounts, once the rep changed my online password and never told me, to miss counting cash. Will be taking my business elsewhere.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, Roxbury Branch at Succasunna, NJ
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Unacceptable
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by sealife28, Apr. 18, 2011
You have got to be kidding me. I transfered from another state and this is the closest branch. (no problems at the other branches) The lead teller was RUDE both to my spouse and to myself when we had to go in (most of the other staff we have dealt with were nice enough, but only the lead teller could help us with what we needed - so we were told). So, over the past three months we went to the bank once a week. We had to call every week first (getting through to the bank is a nightmare in of itself) and then after a while were told that we would be charged a fee unless we were a business customer. So, we transfered over our business account - and then the next time she still charged a fee to the business account. After confronting her on the matter she stated she has never said anything of the sort. Question: WHY would we start using a business account at your bank when we already had a personal account that did the job. It is not as if we try to make more work for ourselves. Rude and snippy every time were came in. Unacceptable.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 6 - 10 banks before.
* this review was made on Bank of America, Westminster Branch at Westminster, MD
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Overall Rating Office Environment & Staff Waiting Time Other Servicesby sealife28, Apr. 18, 2011
You have got to be kidding me. I transfered from another state and this is the closest branch. (no problems at the other branches) The lead teller was RUDE both to my spouse and to myself when we had to go in (most of the other staff we have dealt with were nice enough, but only the lead teller could help us with what we needed - so we were told). So, over the past three months we went to the bank once a week. We had to call every week first (getting through to the bank is a nightmare in of itself) and then after a while were told that we would be charged a fee unless we were a business customer. So, we transfered over our business account - and then the next time she still charged a fee to the business account. After confronting her on the matter she stated she has never said anything of the sort. Question: WHY would we start using a business account at your bank when we already had a personal account that did the job. It is not as if we try to make more work for ourselves. Rude and snippy every time were came in. Unacceptable.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 6 - 10 banks before.
* this review was made on Bank of America, Westminster Branch at Westminster, MD
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The most horrible bank
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by haylee, Apr. 18, 2011
Switched banks due to poor quality staff members. Very uneducated and time consuming. I follow the bank rules but they don't seem to. Had no idea why I could not make a deposit, particularly my second time there. She made very broad statements about the payer of the check, which I have no control over. So I asked if she wanted to speak with my employer over the phone to verify if the funds existed as we both use BoA, which she agreed to and verified. Unnecessarily, she said my employer will explain to me what just happened, while she went back and forth for about 5 minutes at the drive thru while two other tellers were sitting at their desk. I had to wait for my teller to finish up before I spoke to her. She informed me she could not make the deposit anymore. I have no clue what happened, and I'm not sure she had a clue either. Maybe she was assuming that people write checks for amounts they don't have these days.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Gainesville Square Branch at Gainesville, VA
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby haylee, Apr. 18, 2011
Switched banks due to poor quality staff members. Very uneducated and time consuming. I follow the bank rules but they don't seem to. Had no idea why I could not make a deposit, particularly my second time there. She made very broad statements about the payer of the check, which I have no control over. So I asked if she wanted to speak with my employer over the phone to verify if the funds existed as we both use BoA, which she agreed to and verified. Unnecessarily, she said my employer will explain to me what just happened, while she went back and forth for about 5 minutes at the drive thru while two other tellers were sitting at their desk. I had to wait for my teller to finish up before I spoke to her. She informed me she could not make the deposit anymore. I have no clue what happened, and I'm not sure she had a clue either. Maybe she was assuming that people write checks for amounts they don't have these days.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Gainesville Square Branch at Gainesville, VA
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by AndreaP 2014-06-01 20:17:49
I have used thus bank a thousand times and never had an issue are you positive it was payroll check drawn on a payroll account? Many people try to get immediate funds when in fact they are not cashing a payroll check
There May Be Many Reviewers Who Are Confusing This Branch With Another One? Possibly?
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by MarkTwain, Mar. 19, 2011
I was looking over previous reviews from other customers, and I believe many reviews are confusing and are mistaken by comparing this bank of america montrose branch with other bank of america branch location around the country. FOR ALL REVIEWERS MAKE SURE TO LOOK at the bottom part of each customer review because it tells you WHAT BRANCH and in WHAT State/City the customer is reviewing upon. From my perspective as customer, I've been extremely satisfied with this branch located at 2320 Honolulu Ave Montrose, CA 91020. The place is spacious and often has short lines for a quick and efficient transaction. The tellers are courteous and few even have a good sense of humor. I personally recommend this branch due to its laid back atmosphere, friendly staff, and professional demeanor. In hindsight, I believe all the tellers are very friendly and all the staff surpasses all my banking needs. That's just my opinion. Highly recommended and as a bonus many great places to eat and shop around the area.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, Montrose Branch at Montrose, CA
0 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby MarkTwain, Mar. 19, 2011
I was looking over previous reviews from other customers, and I believe many reviews are confusing and are mistaken by comparing this bank of america montrose branch with other bank of america branch location around the country. FOR ALL REVIEWERS MAKE SURE TO LOOK at the bottom part of each customer review because it tells you WHAT BRANCH and in WHAT State/City the customer is reviewing upon. From my perspective as customer, I've been extremely satisfied with this branch located at 2320 Honolulu Ave Montrose, CA 91020. The place is spacious and often has short lines for a quick and efficient transaction. The tellers are courteous and few even have a good sense of humor. I personally recommend this branch due to its laid back atmosphere, friendly staff, and professional demeanor. In hindsight, I believe all the tellers are very friendly and all the staff surpasses all my banking needs. That's just my opinion. Highly recommended and as a bonus many great places to eat and shop around the area.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, Montrose Branch at Montrose, CA
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Dissapointed in Management
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by MoneyMania, Mar. 18, 2011
I am not pleased with how management runs this branch. No customer friendly and need to up their game.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Moncrief Road Branch at Jacksonville, FL
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby MoneyMania, Mar. 18, 2011
I am not pleased with how management runs this branch. No customer friendly and need to up their game.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Moncrief Road Branch at Jacksonville, FL
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Poor Responsiveness
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by plfla, Mar. 14, 2011
I have a great deal of moeny here in several accounts as well as credit cards...I have been witt he bank for several years
About 3 weeks ago, I went to bank for a full review of my accounts and to check into availability of better credit cards and account services.
I was promised a phone call back froman employeee named Jose Grisales within a few days on both matters..
2 weeks later i followed up and left a message and did not receive a call back...
2 days after after, I called again - no call back...
4 days later I called again and asked to speak to manager (Mike Ando)...he explicitly told me that Jorge Grisales was out for a few days and would call me right back).
This was 5 days ago.
I am quite unhappy because my choice is to either accept this treatment or to go to a great deal of trouble to close my accounts, on-line payees accounts, etc and start over somewhere else.
This is galling and at the least, simply disappointing
My options: accept apathy or inconvenience...Some choice!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, Parkland Isles Branch at Pompano Beach, FL
4 of 7 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby plfla, Mar. 14, 2011
I have a great deal of moeny here in several accounts as well as credit cards...I have been witt he bank for several years
About 3 weeks ago, I went to bank for a full review of my accounts and to check into availability of better credit cards and account services.
I was promised a phone call back froman employeee named Jose Grisales within a few days on both matters..
2 weeks later i followed up and left a message and did not receive a call back...
2 days after after, I called again - no call back...
4 days later I called again and asked to speak to manager (Mike Ando)...he explicitly told me that Jorge Grisales was out for a few days and would call me right back).
This was 5 days ago.
I am quite unhappy because my choice is to either accept this treatment or to go to a great deal of trouble to close my accounts, on-line payees accounts, etc and start over somewhere else.
This is galling and at the least, simply disappointing
My options: accept apathy or inconvenience...Some choice!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, Parkland Isles Branch at Pompano Beach, FL
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i love northbenson
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by christopher, Mar. 14, 2011
I love coming to this branch! They are amazing. Great smiles and pretty girls
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, North Benson Branch at Renton, WA
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby christopher, Mar. 14, 2011
I love coming to this branch! They are amazing. Great smiles and pretty girls
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, North Benson Branch at Renton, WA
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Nice bankers
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by laurawilliams, Mar. 06, 2011
I dont understand why some people are saying such horrible things.. They have helped me out so much during these past couple of years. Its been very tough financially and they have sat down with me for atleast couple hours at a time to help me with my check book and accounts. So i am very pleased with everything
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on Bank of America, Crocker Ranch Branch at Roseville, CA
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby laurawilliams, Mar. 06, 2011
I dont understand why some people are saying such horrible things.. They have helped me out so much during these past couple of years. Its been very tough financially and they have sat down with me for atleast couple hours at a time to help me with my check book and accounts. So i am very pleased with everything
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on Bank of America, Crocker Ranch Branch at Roseville, CA
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Excellent customer service
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by laurawilliams, Mar. 06, 2011
I was very pleased on how fast and friendly the staff is at bank of america. They always make me feel comfortable there and take there time getting my questions answered.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 6 - 10 banks before.
* this review was made on Bank of America, Crocker Ranch Branch at Roseville, CA
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby laurawilliams, Mar. 06, 2011
I was very pleased on how fast and friendly the staff is at bank of america. They always make me feel comfortable there and take there time getting my questions answered.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 6 - 10 banks before.
* this review was made on Bank of America, Crocker Ranch Branch at Roseville, CA
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Needs New Management
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by osmani, Mar. 04, 2011
The staff I have encountered are very slow. They were asking me all these questions just for deposit, a second person had to assist on the transaction which created a long line. In my opinion they need more energetic people working there that are able to get customers in and out quickly. Another thing I have noticed is that one ATM machine is always broken, at night there is almost always a line to use the one ATM.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Pelham Parkway Branch at Bronx, NY
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby osmani, Mar. 04, 2011
The staff I have encountered are very slow. They were asking me all these questions just for deposit, a second person had to assist on the transaction which created a long line. In my opinion they need more energetic people working there that are able to get customers in and out quickly. Another thing I have noticed is that one ATM machine is always broken, at night there is almost always a line to use the one ATM.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Pelham Parkway Branch at Bronx, NY
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great for exchanging bills into quaters
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by Maddin, Mar. 01, 2011
The staff is rather friendly (in a business superficial way), and they are awesome in changing bills into coins. That one worked for me. All the other questions I had concerning loans, credit ratings international money transfer etc.. they could not answer. They had simply no idea and could not transfer me to somebody who could answer my questions. Or they told me the manager would call me back with the answer, but they did not. I was really surprised how little their knowledge is concerning money and banking. I could not even deposit my change there, only if I rolled it up.. So I had to go to the supermarket for depositing money! I am speechless how uneducated they are and how little services they offer which are actually useful for me.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, Florin-Greenhaven Branch at Sacramento, CA
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Maddin, Mar. 01, 2011
The staff is rather friendly (in a business superficial way), and they are awesome in changing bills into coins. That one worked for me. All the other questions I had concerning loans, credit ratings international money transfer etc.. they could not answer. They had simply no idea and could not transfer me to somebody who could answer my questions. Or they told me the manager would call me back with the answer, but they did not. I was really surprised how little their knowledge is concerning money and banking. I could not even deposit my change there, only if I rolled it up.. So I had to go to the supermarket for depositing money! I am speechless how uneducated they are and how little services they offer which are actually useful for me.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, Florin-Greenhaven Branch at Sacramento, CA
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Smiles for a Price
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by Sunshine88, Feb. 26, 2011
I've was at BOA for 4 years and I never had a complaint whatsoever. The staff was great, helpful and always friendly.
However when I went to cancel my account, because I had decided to go to a different Bank, immediately the tone of staff (From the Managers) changed from friendly to frigid. I couldn't wait to get out of their faster.
I've never had a problem with this bank, but this last transaction has left a lasting impression on me.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, South Boston Branch at Boston, MA
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Sunshine88, Feb. 26, 2011
I've was at BOA for 4 years and I never had a complaint whatsoever. The staff was great, helpful and always friendly.
However when I went to cancel my account, because I had decided to go to a different Bank, immediately the tone of staff (From the Managers) changed from friendly to frigid. I couldn't wait to get out of their faster.
I've never had a problem with this bank, but this last transaction has left a lasting impression on me.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, South Boston Branch at Boston, MA
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by BOAfraudOCC 2013-09-13 17:18:33
Bank of America, Estrella Mountain/Van Buren, Goodyear, AZ 85338, Bank of America, Phoenix, AZ call center review. What has happened to banking? AZ Bank of America's have been changing original deposit account agreements without notice to customer. After contacting BOA Call Center Manager, Phoenix, AZ, she not only refused to provide full name or ID, (Office of Comptroller of Currency, FDIC, and Treasury Dept felony violations), but she sent documents to me to cover BOA failure to provide notice 12 months prior.
Business Owner
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by jriii, Feb. 22, 2011
I am always greeted by name and acknowledged by the staff. Everyone is courteous and helpful. When I have unusual questions, they always find the answer for me or call someone who can answer the question. I have been with this branch since it opened and wouldn't think of moving somewhere else. New employees have come and others have moved on but the service has always been excellent. I love my bank !!
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, East Sonora Branch at Sonora, CA
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby jriii, Feb. 22, 2011
I am always greeted by name and acknowledged by the staff. Everyone is courteous and helpful. When I have unusual questions, they always find the answer for me or call someone who can answer the question. I have been with this branch since it opened and wouldn't think of moving somewhere else. New employees have come and others have moved on but the service has always been excellent. I love my bank !!
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, East Sonora Branch at Sonora, CA
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Bad Customer Service
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by amerindianchica, Feb. 22, 2011
I only go there to use the ATM because the location is convenient. I don't go there for customer service, because for some reason bank of america failed to give IQ tests during the hiring process for that branch. Whatever reason that ever I went there for customer service in the past, it was always very unprofessional. I go out of my way to other branches for customer service. I love bank of america, just not this particular branch.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Church And Ocean Avenue Branch at Brooklyn, NY
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby amerindianchica, Feb. 22, 2011
I only go there to use the ATM because the location is convenient. I don't go there for customer service, because for some reason bank of america failed to give IQ tests during the hiring process for that branch. Whatever reason that ever I went there for customer service in the past, it was always very unprofessional. I go out of my way to other branches for customer service. I love bank of america, just not this particular branch.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Church And Ocean Avenue Branch at Brooklyn, NY
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Don't do business with BOA
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by Gabs, Feb. 19, 2011
This is a branch filled with idiots!!!! They lie and make changes to deposit slips and don't initial so it looks like the customer did it. They don't contact the correct numbers that are listed on the accounts. They contact reletives with the same last name and discuss account information.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, East Norwalk Branch at Norwalk, CT
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Gabs, Feb. 19, 2011
This is a branch filled with idiots!!!! They lie and make changes to deposit slips and don't initial so it looks like the customer did it. They don't contact the correct numbers that are listed on the accounts. They contact reletives with the same last name and discuss account information.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, East Norwalk Branch at Norwalk, CT
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Smiles around the bank
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by DaveCassidy, Feb. 17, 2011
Every time I stop by the bank, its a genuine pleasure to see everyone happy to see you.
The smiles are contagious and everyone seems eager to help you.
Drive up is always a charm and the teller comes across as genuinely concerned about helping you complete the transaction.
Don't know about other branches of bank of america, but this one gets 5 stars. :)
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 6 - 10 banks before.
* this review was made on Bank of America, West Caldwell Branch at Caldwell, NJ
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby DaveCassidy, Feb. 17, 2011
Every time I stop by the bank, its a genuine pleasure to see everyone happy to see you.
The smiles are contagious and everyone seems eager to help you.
Drive up is always a charm and the teller comes across as genuinely concerned about helping you complete the transaction.
Don't know about other branches of bank of america, but this one gets 5 stars. :)
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 6 - 10 banks before.
* this review was made on Bank of America, West Caldwell Branch at Caldwell, NJ
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unprofessional employees
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by champ25, Feb. 10, 2011
i feel bad for the employees that work there. most of the times i come in there for a transaction, i see the way how their teller manager amy and supervisor julie treat their tellers. they would embarass the teller in front of me. they talk so loud, they use unprofessional language and the most important thing that annoyed me was when the supervisor embarassed the teller after the other person left because the teller didnt sell an account. it looks unproffessional because I and other people can hear it and there i could see that they're not really here for their clients but just to sell an account. thats why everytime i go there, they're employees are like robots. they come up with different types of accounts for me to open. after this account,heres another, then another. they are really after accounts, they are after our money thats why they find ways to charge fees. i really feel bad for the employees. they work hard, hopefully they are getting enough pay for the treatment that they get.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Silverado & Bermuda Branch at Las Vegas, NV
3 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby champ25, Feb. 10, 2011
i feel bad for the employees that work there. most of the times i come in there for a transaction, i see the way how their teller manager amy and supervisor julie treat their tellers. they would embarass the teller in front of me. they talk so loud, they use unprofessional language and the most important thing that annoyed me was when the supervisor embarassed the teller after the other person left because the teller didnt sell an account. it looks unproffessional because I and other people can hear it and there i could see that they're not really here for their clients but just to sell an account. thats why everytime i go there, they're employees are like robots. they come up with different types of accounts for me to open. after this account,heres another, then another. they are really after accounts, they are after our money thats why they find ways to charge fees. i really feel bad for the employees. they work hard, hopefully they are getting enough pay for the treatment that they get.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Silverado & Bermuda Branch at Las Vegas, NV
3 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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poor services
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by nbcohen, Feb. 07, 2011
These people are awful, they are liars tell you one thing and then lie about when you come back with what they told you. The manager and staff are incompentent. I complained to corporate they did nothing. I will never go to ba again. closed all my accounts. how do they live with themselves
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Northgate Branch at Durham, NC
1 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby nbcohen, Feb. 07, 2011
These people are awful, they are liars tell you one thing and then lie about when you come back with what they told you. The manager and staff are incompentent. I complained to corporate they did nothing. I will never go to ba again. closed all my accounts. how do they live with themselves
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Northgate Branch at Durham, NC
1 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
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