BancFirst, TULSA BRANCH
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12 client reviews
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| Name: | BancFirst |
| Concentration: | Commercial Lending Specialization |
| Established: | 04/01/1989 |
| FDIC Insurance: | 04/01/1989 |
| Holden By: | BANCFIRST CORP |
| Charter Class: | Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB) |
| # of Branches: | 117, view all, view on map |
| Website: | www.bancfirst.bank |
| Total Assets: | $11,760,868,000 |
| Total Deposits: | $10,388,313,000 |
| Total Equity Capital: | $1,248,358,000 |
| Total Domestic Office Deposits: | $10,388,313,000 |
| Net Income: | $49,204,000 |
| Quarterly Net Income: | $49,204,000 |
| Return on Assets: | 2% |
| Quarterly Return on Assets: | 2% |
| Return on Equity: | 16% |
| Quarterly Return on Equity: | 16% |
| More... | |
Client Review
12 client reviews of BancFirst scored 3 out of 5.
Horrible customer service and policies
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by StolenDebitCard, Feb. 25, 2025
I was merrily using their ATM when their ATM shut down and would not give me my debit card back. The representative on the phone refused to assist me with getting my debit card back. I went inside the bank and the rude and unprofessional bank manager told me that since I am not a Bancfirst account holder that they will not help me with getting my debit card back. This is just wrong. I paid to use their ATM and there is no reason they should refuse to help me get my card back. I would not use this bank if I was paid to. Their customer service is terrible and they are out of line for this type of business.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on BancFirst, TULSA BRANCH at Tulsa, OK
Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby StolenDebitCard, Feb. 25, 2025
I was merrily using their ATM when their ATM shut down and would not give me my debit card back. The representative on the phone refused to assist me with getting my debit card back. I went inside the bank and the rude and unprofessional bank manager told me that since I am not a Bancfirst account holder that they will not help me with getting my debit card back. This is just wrong. I paid to use their ATM and there is no reason they should refuse to help me get my card back. I would not use this bank if I was paid to. Their customer service is terrible and they are out of line for this type of business.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on BancFirst, TULSA BRANCH at Tulsa, OK
Was this review helpful to you? Yes, No Report Abuse
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