Avidia Bank, WESTBOROUGH BRANCH

RUDE, Just plain RUDE!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by crazyk612, Sep. 05, 2012

I noticed when I went into my account that on 8/31 a paypal debit hit my account.  It was not supposed to.  On the same day I went to the ATM because it was after the banks closed and deposited the EXACT amount of money.   I called to you guys because I was confused. When I set up my account I check the box that states that I no not allow any NSF.  So, imagine my surprise when today I noticed you not only reversed my account from the payment that should have never been authorized to begin with, was reversed and then I was charged a 30.00 NSF fee.  

When I called that bank, your customer service associate was rude and unpleasant.  Had absolutely no regard to her customers and began to talk above me with out even listen to what I was saying. I had just opened an account here and if THIS is how you treat your customers, then I don’t want to bank here!   I have no problem leaving.  


* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Avidia Bank, Marlborough Branch at Marlborough, MA
1 of 3 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

jean b
Overall Rating
Office Environment & Staff
Waiting Time
by shrek, Mar. 05, 2011

been with avidiafor about two years and every time I need to go in to the bank  (Marlborough branch) the staff are always very helpful and great to deal with   avidia was able to get a small business loan when several other banks failed miserably   I will be with avidia for a long time to come   J  B

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Avidia Bank, Marlborough Branch at Marlborough, MA
5 of 5 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Unreal!!
Overall Rating
by babygirl, Sep. 20, 2010

I think its criminal that my money goes in on a Saturday (the only day I can deposit my money since Im paid on Friday night) And I cannot access my money until Tuesday??????? That's just wrong, some people live from paycheck to paycheck & need gas & food by the time another week goes by. Ive had checking accounts since i was 16 over 20 yrs & NEVER ran across anything like this. Straighten it out Avidia!!!

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
1 of 4 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment