Home > Massachusetts Banks > Hudson Banks > Avidia Bank Hudson > Avidia Bank, AVIDIA FINANCIAL CENTER
Avidia Bank, AVIDIA FINANCIAL CENTER
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5 client reviews
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| Name: | Avidia Bank |
| Concentration: | Commercial Lending Specialization |
| Established: | 02/26/1869 |
| FDIC Insurance: | 11/27/1985 |
| Holden By: | ASSABET VALLEY BCORP |
| Charter Class: | |
| # of Branches: | 10, view all, view on map |
| Website: | www.avidiabank.com |
| Total Assets: | $2,954,287,000 |
| Total Deposits: | $2,450,966,000 |
| Total Equity Capital: | $214,195,000 |
| Total Domestic Office Deposits: | $2,450,966,000 |
| Quarterly Net Income: | $4,132,000 |
| Quarterly Return on Assets: | 1% |
| Quarterly Return on Equity: | 8% |
| More... | |
Client Review
5 client reviews of Avidia Bank scored 2 out of 5.
Denied Service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Fathermike, Jul. 24, 2025
I came to the branch to cash savings bonds, and was told that I could not cash them because I had a temporary license given to me by the DMV to use until my updated license was received in the mail. When I questioned that I am a long-term customer, and they all know me by site, my friend helping me to communicate, was treated with disrespect by the manager. I then went to my other bank and because they know me had no problem cashing my savings bonds. They explained that if they didn’t know me, they could’ve easily just asked me other security questions that would have identified me. Why wouldn’t Avidia bank provide me that courtesy?
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Avidia Bank, SHREWSBURY BRANCH at Shrewsbury, MA
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Fathermike, Jul. 24, 2025
I came to the branch to cash savings bonds, and was told that I could not cash them because I had a temporary license given to me by the DMV to use until my updated license was received in the mail. When I questioned that I am a long-term customer, and they all know me by site, my friend helping me to communicate, was treated with disrespect by the manager. I then went to my other bank and because they know me had no problem cashing my savings bonds. They explained that if they didn’t know me, they could’ve easily just asked me other security questions that would have identified me. Why wouldn’t Avidia bank provide me that courtesy?
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Avidia Bank, SHREWSBURY BRANCH at Shrewsbury, MA
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RUDE, Just plain RUDE!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by crazyk612, Sep. 05, 2012
I noticed when I went into my account that on 8/31 a paypal debit hit my account. It was not supposed to. On the same day I went to the ATM because it was after the banks closed and deposited the EXACT amount of money. I called to you guys because I was confused. When I set up my account I check the box that states that I no not allow any NSF. So, imagine my surprise when today I noticed you not only reversed my account from the payment that should have never been authorized to begin with, was reversed and then I was charged a 30.00 NSF fee.
When I called that bank, your customer service associate was rude and unpleasant. Had absolutely no regard to her customers and began to talk above me with out even listen to what I was saying. I had just opened an account here and if THIS is how you treat your customers, then I don’t want to bank here! I have no problem leaving.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Avidia Bank, Marlborough Branch at Marlborough, MA
1 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby crazyk612, Sep. 05, 2012
I noticed when I went into my account that on 8/31 a paypal debit hit my account. It was not supposed to. On the same day I went to the ATM because it was after the banks closed and deposited the EXACT amount of money. I called to you guys because I was confused. When I set up my account I check the box that states that I no not allow any NSF. So, imagine my surprise when today I noticed you not only reversed my account from the payment that should have never been authorized to begin with, was reversed and then I was charged a 30.00 NSF fee.
When I called that bank, your customer service associate was rude and unpleasant. Had absolutely no regard to her customers and began to talk above me with out even listen to what I was saying. I had just opened an account here and if THIS is how you treat your customers, then I don’t want to bank here! I have no problem leaving.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Avidia Bank, Marlborough Branch at Marlborough, MA
1 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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jean b
Overall Rating
Office Environment & Staff
Waiting Time
by shrek, Mar. 05, 2011
been with avidiafor about two years and every time I need to go in to the bank (Marlborough branch) the staff are always very helpful and great to deal with avidia was able to get a small business loan when several other banks failed miserably I will be with avidia for a long time to come J B
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Avidia Bank, Marlborough Branch at Marlborough, MA
5 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Office Environment & Staff Waiting Timeby shrek, Mar. 05, 2011
been with avidiafor about two years and every time I need to go in to the bank (Marlborough branch) the staff are always very helpful and great to deal with avidia was able to get a small business loan when several other banks failed miserably I will be with avidia for a long time to come J B
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Avidia Bank, Marlborough Branch at Marlborough, MA
5 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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