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Atlantic Union Bank, LOCUST GROVE BRANCH
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9 client reviews
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| Name: | Atlantic Union Bank |
| Concentration: | Commercial Lending Specialization |
| Established: | 11/04/1997 |
| FDIC Insurance: | 11/04/1997 |
| Holden By: | ATLANTIC UNION BANKSHARES CORP |
| Charter Class: | Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB) |
| # of Branches: | 110, view all, view on map |
| Website: | www.atlanticunionbank.com |
| Total Assets: | $21,056,427,000 |
| Total Deposits: | $16,855,193,000 |
| Total Equity Capital: | $2,845,043,000 |
| Total Domestic Office Deposits: | $16,855,193,000 |
| Net Income: | $225,734,000 |
| Quarterly Net Income: | $60,867,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 8% |
| Quarterly Return on Equity: | 9% |
| More... | |
Client Review
9 client reviews of Atlantic Union Bank scored 4.5 out of 5.
great customer service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by qjdbhxufkgj, Aug. 20, 2019
I recently had an issue with fraud on my account. I called the bank and spoke with Wendy who told me the steps to take to resolve it. She even followed up with me a littler while later to see if I had gotten through to the appropriate department. We made plans to meet up the next morning to sign paperwork. Wendy called my a few minutes before the bank officially opened to let me know that she had the paperwork all printed and ready for when I came in. I was in and out of the bank within 5 minutes(so I wasn't late for work) with the reassurance that it will be handled asap.
Having customer service, and staff who care about their customers like Wendy does makes an aggravating situation easier to handle.
Thank you Wendy!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Atlantic Union Bank, Locust Grove Branch at Locust Grove, VA
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby qjdbhxufkgj, Aug. 20, 2019
I recently had an issue with fraud on my account. I called the bank and spoke with Wendy who told me the steps to take to resolve it. She even followed up with me a littler while later to see if I had gotten through to the appropriate department. We made plans to meet up the next morning to sign paperwork. Wendy called my a few minutes before the bank officially opened to let me know that she had the paperwork all printed and ready for when I came in. I was in and out of the bank within 5 minutes(so I wasn't late for work) with the reassurance that it will be handled asap.
Having customer service, and staff who care about their customers like Wendy does makes an aggravating situation easier to handle.
Thank you Wendy!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Atlantic Union Bank, Locust Grove Branch at Locust Grove, VA
Was this review helpful to you? Yes, No Report Abuse
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