Atlantic Union Bank, Review

Atlantic Union Bank, Review

Average rating stars based on 10 reviews
stars Interest Rate and Cost
stars Office Environment & Staff
stars Waiting Time
stars Other Services
5 star:
7
4 star:
1
3 star:
0
2 star:
1
1 star:
1

1 Star Review

WORST bank ever!!!
 1star Overall Rating
 3star Interest Rate and Cost
 1star Office Environment & Staff
 2star Waiting Time
 1star Other Services
by ShinaSchwier, Jul. 29, 2014

The manager was extremely rude and argumentative when I commented that I should not have $31 in late fees because I had been paying my payment on time. She told me it must have been my fault for not making it clear I wanted to make a payment to get caught back up. She rolled her eyes, leaned toward me in an attempt to seem intimidating and raised her voice numerous times. If this is the sort of pathetic management the bank is known for I will never bank with them again. Likewise, I will implore everyone I know to close any account they have with this bank and bank with SunTrust. The staff there never argue or disrespect customers.

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on Atlantic Union Bank, Chesterfield Meadows Branch at Chesterfield, VA
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