Atlantic Union Bank, Review

Rappahannock county
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by SBabS, Mar. 26, 2025

The manager at this bank is rarely there but even when the manager is there, the door is closed and the staff seen somber and afraid to interact with her.   I don't know what it is, but there is just a huge difference in how friendly everyone is when she is there (seem on edge/stressed)  vs when she is not (relaxed).   

I've been to a couple other locations and things seem more normal.  

I've not had many issues and there are consistent staff it seems and they seem to know what they are doing.   Which is good since manager is not around much?   Both assistant managers at desks are very helpful.

Not a fan of new app but I'll adapt.   Not sure why they changed it and seems to be less user friendly.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Atlantic Union Bank, RAPPAHANNOCK BRANCH at Washington, VA
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