Home > Maryland Banks > Frederick Banks > Atlantic Union Bank Frederick > Atlantic Union Bank, DOWNTOWN FREDERICK BRANCH > Review
Atlantic Union Bank, Review
Atlantic Union Bank, Review
Average rating
based on 10 reviews Interest Rate and Cost Office Environment & Staff Waiting Time Other Services |
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1 Star Review
WORST bank ever!!!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by ShinaSchwier, Jul. 29, 2014
The manager was extremely rude and argumentative when I commented that I should not have $31 in late fees because I had been paying my payment on time. She told me it must have been my fault for not making it clear I wanted to make a payment to get caught back up. She rolled her eyes, leaned toward me in an attempt to seem intimidating and raised her voice numerous times. If this is the sort of pathetic management the bank is known for I will never bank with them again. Likewise, I will implore everyone I know to close any account they have with this bank and bank with SunTrust. The staff there never argue or disrespect customers.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on Atlantic Union Bank, Chesterfield Meadows Branch at Chesterfield, VA
5 of 7 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby ShinaSchwier, Jul. 29, 2014
The manager was extremely rude and argumentative when I commented that I should not have $31 in late fees because I had been paying my payment on time. She told me it must have been my fault for not making it clear I wanted to make a payment to get caught back up. She rolled her eyes, leaned toward me in an attempt to seem intimidating and raised her voice numerous times. If this is the sort of pathetic management the bank is known for I will never bank with them again. Likewise, I will implore everyone I know to close any account they have with this bank and bank with SunTrust. The staff there never argue or disrespect customers.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on Atlantic Union Bank, Chesterfield Meadows Branch at Chesterfield, VA
5 of 7 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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