Atlantic Union Bank, Broad Street Branch

Name:Atlantic Union Bank, Broad Street Branch
Full Service Brick and Mortar Office
Review:7 client reviews
Location:8209 West Broad Street
Henrico, VA 23294

Henrico County
View Other Branches
 
Phone:804-346-4559
Branch Deposit:$87,892,000
FDIC Cert:#34589
Established:2002-03-21


The Bank

Name:Atlantic Union Bank
Concentration:Commercial Lending Specialization
Established:1997-11-04
FDIC Insurance:1997-11-04
Holden By:Union Bankshares Corporation
Charter Class:Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB)
# of Branches:161, view all, view on map
Website:www.bankatunion.com
Total Assets:$16,868,630,000
Total Deposits:$12,516,002,000
Total Equity Capital:$2,706,978,000
Total Domestic Office Deposits:$12,516,002,000
Net Income:$42,100,000
Quarterly Net Income:$42,100,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:7%
Quarterly Return on Equity:7%
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Client Review

7 client reviews of Atlantic Union Bank scored 4.5 out of 5.

Excellent Customer Service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Dreamer1, Nov. 04, 2016

I opened a Home Equity Line Of Credit about one year ago. The entire process was so easy, Brenda at the Pantops office in Charlottesville Va. answered all of my questions very quickly. The entire process including the home appraisal took less than 30 days, which really is amazing. I'm so happy with this bank that I recently went back to Brenda and moved all of my accounts to Union. (I previously had my checking and money market with a different bank). I highly recommend this bank and especially working with Brenda. I'm so happy with the service at Union Bank on Pantops.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Atlantic Union Bank, Pantops Branch at Charlottesville, VA
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Best Staff
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by CaliforniaDreaming, Oct. 25, 2016

Jay and Shawn are the best! Always timely and professional. Truly a pleasure to come see.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Atlantic Union Bank, John Rolfe Pkwy Branch at Henrico, VA
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Great people, commercial rates
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by FlowerGarden, Apr. 09, 2015

Stephanie, Kathy, and the others who work at this branch are the best, and they are what make this bank.  I've been going to this branch since it was Planters, and then Stellar One, and now it is Union, and it has always been my favorite branch because of the friendly people.  Their interest rates have never been the best, being a commercial bank, but that isn't the fault of the people who work there, they don't set the rates they just quote them.

* this reviewer has be with this bank for >10 years
* this reviewer had >10 banks before.
* this review was made on Atlantic Union Bank, Stuarts Draft Branch at Stuarts Draft, VA
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by baked 2015-11-02 13:41:45
They are so slow but one thing that made me mad was, we have a checking account, it's just 13.00 dollars. My husband got a check from someone who dealt with this bank and wanted to cash it. The teller would not cash it. My ? is can they do that. My inlaws had a checking account with them. Some one stole their account and took thousands of dollars. It took months to get it back. I heard it was a inside job.
by Kims 2018-07-26 07:39:43
RUDE!!!!!!! came to change out 4 20 dollar bills into small change for a business close by. The teller hesitantly took the cash. When she came back she said ‘this is the LAST time we can do this!’  ‘Do you have an account with us?’ Me: ‘no.’  ‘Well if you open an acct we have free checking.’ My thoughts... WOW! This is a bank, banks have cash of all types wth does it mattter if I have an acct or not just to get change lady?!?! So yes it will be the last time would NEVER open an acct with this bank you don’t support local businesses in the area WELLS FARGO ON SHORE DR SEE YA SOON!!!

All Reviews...

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