Associated Bank, Review

Associated Bank, Review

Average rating stars based on 32 reviews
stars Interest Rate and Cost
stars Office Environment & Staff
stars Waiting Time
stars Other Services
5 star:
13
4 star:
2
3 star:
1
2 star:
5
1 star:
11

A total of 5 Reviews with 2 Star

VERY disappointed!!!
 2star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by andaubadd2, Sep. 03, 2013

I was very disappointed with the service I received today when  I tried to go and get the remainder of my rent out of my bank account.
There was a payroll check deposited on Saturday(they get these every 2 weeks) and in order to make my full rent payment I need $155 from that deposit.
At the Main St location they told me that only a Branch Manager could take the hold off so they sent me on a wild goose chase around Green Bay (the Branch Manager, Gerardo Mercado, at the University location did not even seem to care that I was obviously upset) only to have some guy call me back to tell me that he couldn't do it either.
So now I will have a $30 late fee for rent. Who should be responsible for that when I made ever effort to pay on-time, but my bank just will not release me the money that is in my account???
Never had this problem at another bank unless the check was over $1000. This is a bit ridiculous!

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on Associated Bank, Green Bay University Branch at Green Bay, WI
8 of 15 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

1 comment. Add a comment

by upsetwiththeholds 2013-10-01 18:46:10
yes they give you only 100$ of your money and then hold the rest till the next day....this is a policy thay say. its soo lame.
home refinancing
 2star Overall Rating
 1star Interest Rate and Cost
 2star Office Environment & Staff
 4star Waiting Time
 3star Other Services
by Robb, Mar. 16, 2013

I have been paying a high interest rate on my home. I am a disabled veteran with my own small auto repair. I have substantial funds at assotiated, savings, business checking, personal checking,and my wife's business checking. My credit score is a 740 and everything is current. Associated will not refinance at the lower rate with the excuse of not enough income. Really, I think it is just better to keep taking the extra money each month than to refinance. Banks hide behind there so called rules at times.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Associated Bank, Shawano Main Branch at Shawano, WI
4 of 8 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Very Unprofessional At the Glendale Branch
 2star Overall Rating
 4star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by sadienoso1, Jul. 26, 2011

I went to the Glendale Branch because it is in a convenient location for me.  The staff is very noisy and asks me really strange, personal questions everytime I go there.  One day I went to that branch to open up a savings account and the personal banker, Ina had me sit down in her "office". Then she took a phone call and discussed someone elses account while I was sitting at her desk.  I was waiting for 15 minutes, so I got up and started to walk out.  She didn't even put the person she was on the phone with on hold and told me "you need to make an appointment to open an account"  I started to walk out and she was yelling across the office and other customers were staring.  Now I go out of my way to a different location just so I don't have to deal with the people who work at that particular branch.  Every other branch I go to, the people that work there are very nice and I'm in and out.  At Glendale, the people are very slow and noisy.  They make you feel very uncomfortable.  

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Associated Bank, Glendale Branch at Milwaukee, WI
2 of 7 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Good bank, bad location
 2star Overall Rating
 4star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 4star Other Services
by jim68343, Jan. 31, 2011

This review is not necessarily for all Associated Banks, just the one in Pick N Save in Kenosha. I recently moved to Kenosha and have now been to this bank 4 times. Every time I am there I end up waiting for a personal conversation between the counter staff and a customer to end. Good customer service is important, but this goes on and on until there is a line behind us. Give me a drive up window with a smiling teller over this any day.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Associated Bank, Kenosha Pick N Save 75th Branch at Kenosha, WI
1 of 3 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Easy online banking my butt
 2star Overall Rating
 2star Interest Rate and Cost
 2star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by dissapointed1, Dec. 18, 2010

I just got a credit card with associated and it takes 2-3 days to process transfers from my savings to my credit card account, even on week days! the money was being moved to one account of mine to another, they arnt losing money, and they say it is automatic. WRONG! I did an inquiry the first time my transfer didnt clear for 3 days, and i transfered money on the 14th and it didnt clear till 18th with an overage charge?!!! ionly transfered 200 and it says i transfered 300, so they took 35 dollars from me. Sorry but associated is getting really crappy lately.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Associated Bank, Hudson - County Market Office at Hudson, WI
6 of 7 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Banks Nearby

Nicolet National Bank, STURGEON BAY - DOWNTOWN BRANCH (0.2 miles)
Full Service Brick and Mortar Office
236 N 4th Ave
Sturgeon Bay, WI 54235
North Shore Bank, 225 N FIFTH AVE BRANCH (0.2 miles)
Full Service Brick and Mortar Office
225 N 5th Ave
Sturgeon Bay, WI 54235
Nicolet National Bank, STURGEON BAY WEST SIDE BRANCH (0.6 miles)
Full Service Brick and Mortar Office
34 W Maple St
Sturgeon Bay, WI 54235
Bank of Luxemburg, STURGEON BAY WI BRANCH (0.9 miles)
Full Service Brick and Mortar Office
519 S Lansing Ave
Sturgeon Bay, WI 54235
Associated Bank, STURGEON BAY EAST BRANCH (1.2 miles)
Limited Service Facility Office
1332 Egg Harbor Rd
Sturgeon Bay, WI 54235

More