Home > New York Banks > Plainview Banks > Apple Bank Plainview > Apple Bank, PLAINVIEW BRANCH > Review
Apple Bank, Review
Apple Bank, Review
Average rating
based on 6 reviews Interest Rate and Cost Office Environment & Staff Waiting Time Other Services |
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A total of 2 Reviews with 1 Star
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Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by abbcaba622, Mar. 04, 2015
I go to the apple bank on fordham Road and all i can say is im very displeased. Most of the females that work there; tellers/bankers have disgusting attitudes toward customers. They lack customer service skills, its just a shame. On the phone even worse. They are just nasty. I feel they dont resolve customers issues effectively. There is only one young man who is very helpful and respective. Other than that the others should work on their communication skills with customers. Never again going to this bank!
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Apple Bank, Fordham Road Branch at Bronx, NY
2 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby abbcaba622, Mar. 04, 2015
I go to the apple bank on fordham Road and all i can say is im very displeased. Most of the females that work there; tellers/bankers have disgusting attitudes toward customers. They lack customer service skills, its just a shame. On the phone even worse. They are just nasty. I feel they dont resolve customers issues effectively. There is only one young man who is very helpful and respective. Other than that the others should work on their communication skills with customers. Never again going to this bank!
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Apple Bank, Fordham Road Branch at Bronx, NY
2 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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by EDWARDFARRELLY, Aug. 08, 2014
KIRK O WARNER, BRANCH MANAGER, ASSISTANT VICE PRESIDENT
ALL I CAN SAY IS WHAT A SHAME. I WAS UNABLE TO GET THE HELP AND INFORMATION I REQUESTED BY PHONE. WHATEVER HE WAS DOING OR TALKING TO WAS FAR MORE IMPORTANT THAN A CLIENT WITH SEVERAL BANK ACCOUNTS THAT HAS BEEN BANKING FOR YEARS WITH THIS BANK. QUITE UNPROFESSIONAL, QUICK AND DISMISSIVE ON THE PHONE. EXHIBITTED NO INTEREST OR CONCERN AS TO MATTER AT HAND. MAKES ME WANT TO CLOSE OUT MY ACCOUNTS AND RUN NOT WALK TO DO BUSINESS ELSEWHERE!!!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Apple Bank, Riverdale Branch at Bronx, NY
5 of 20 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby EDWARDFARRELLY, Aug. 08, 2014
KIRK O WARNER, BRANCH MANAGER, ASSISTANT VICE PRESIDENT
ALL I CAN SAY IS WHAT A SHAME. I WAS UNABLE TO GET THE HELP AND INFORMATION I REQUESTED BY PHONE. WHATEVER HE WAS DOING OR TALKING TO WAS FAR MORE IMPORTANT THAN A CLIENT WITH SEVERAL BANK ACCOUNTS THAT HAS BEEN BANKING FOR YEARS WITH THIS BANK. QUITE UNPROFESSIONAL, QUICK AND DISMISSIVE ON THE PHONE. EXHIBITTED NO INTEREST OR CONCERN AS TO MATTER AT HAND. MAKES ME WANT TO CLOSE OUT MY ACCOUNTS AND RUN NOT WALK TO DO BUSINESS ELSEWHERE!!!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Apple Bank, Riverdale Branch at Bronx, NY
5 of 20 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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by RiverdaleResident 2015-08-19 14:35:30
Your review of that office is without basis, facts or merit. I have banked at that office for many years and find the staff there to be very helpful, professional and informative. At Apple Bank, am treated like a client. Maybe you should close your account and go to a bank where you are treated like a number.
by DianaRoss 2016-07-04 09:37:14
Kirk Warner is a cunning man. DO NOT TRUST HIM. I don't know how he became bank manager. He pretends to care about clients and follow workers but it's not how it looks on the surface. Mr. Richard Collins watch your back with this man. His supervisor, Rene needs to be careful as he has a dirty mind.
He stole money from clients and accept bribery of large sums.
Apple bank, investigate your workers.
He stole money from clients and accept bribery of large sums.
Apple bank, investigate your workers.
by AppleBank 2016-08-12 08:25:52
The bank was recently alerted to your 7/4/16 post regarding our Riverdale Branch Manager. We regard any complaint against the bank or its staff as serious; however, it is difficult to investigate your claim any further without speaking with you directly. Please call the office of our General Counsel at 212-224-6409.
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