1st Summit Bank, Review

1st Summit Bank, Review

Average rating based on 2 reviews
JoAnn
Overall Rating
by Sefina, Aug. 25, 2021

I had previously had very nice experiences in helping my brother in law who recently lost his sister. Shortly after her death, I came to the bank and had my notarized copy of power of attorney which was signed in 2009. I also gave my driver's license. I sent them in to Missy. She came out physically to my car and told me she made copies. I explained that I would be helping my brother in law since he was weakened from Covid. Also, I opened a safety deposit box and then later brought up my brother in law to also sign. Bear in mind that I was the one who opened this. I live 2 hours away and have been driving in every week.. sometimes staying up to 4 days . Away from my family.. to help John with his sister's estate. My sister, Mary, also has durable power of attorney and left work early to get to the bank to give them copies of her power of attorney and driver's license and SS number to put her on the safety deposit box, in case it needs to be accessed and I can't drive in. Today, unbelievably, I went in to access the safety deposit box..and to deposit a check for my brother in law.. who was out in the car with my husband.. I couldn't believe that Missy said that she never got a power of attorney from me and had another clerk check my ID twice.I felt like they thought I was a criminal.ALSO,NO ONE COULD FIND MY SISTER'S INFORMATION EITHER....UNBELIEVABLE.. THIS INFORMATION IS EXTREMELY IMPORTANT LEGAL INFO. I AM SINCERELY CONCERNED ABOUT MY BROTHER IN LAW'S FUNDS.The clerk I dealt with today was very nice and said that the video would be reviewed for footage of my sister's appearance.Very nerve-wracking.

* this reviewer has be with this bank for <6 months
* this review was made on 1st Summit Bank, Westmont Branch at Johnstown, PA
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Employee named "Heather"
Overall Rating
by Trish, Sep. 21, 2012

I wanted to inform you of an employee who I had the wonderful chance to work with yesterday 9-20-12 @ the Salvation Army during the Day of Sharing and Caring.  I am sorry I do not have her full name, but her first name is Heather.  I wanted to tell you what a fine worker you have.  I would work with her any day of the week.  She was so very pleasant but a very good worker.  She kept her nose to the grind and got things done.  She must be a true asset to your company!  I asked her about her job and she had such wonderful and positive comments about 1st Summit Bank.  She gave praises to your company and you can tell it was heartfelt.  This says alot about your company.

* this review was made on 1st Summit Bank, Westmont Branch at Johnstown, PA
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by Reddragon 2014-05-06 02:24:18
This Bank is a rip off. Nothing but problems and now I am out of state they deactivated my card without informing me. I have no access to my money to get food or gas. If they say they need to send me a new card that will not work because to activate their cards u have to use their machines and I live in South Carolina now. They really are not a good bank.

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