Home > Oregon Banks > Newport Banks > 1st Security Bank of Washington Newport > 1st Security Bank of Washington, NEWPORT BRANCH > Review
1st Security Bank of Washington, Review
1st Security Bank of Washington, Review
Average rating
based on 1 review
Office Environment & Staff Waiting TimeDrive thru banking
Overall Rating
Office Environment & Staff
Waiting Time
by JamesDB, Dec. 31, 2016
This review is for the Drive Thru banking only.
Wait times are ridiculous! Today I was in line for 25 minutes, with only two cars in line. There was only one Teller, but she kept disappearing from the window and going inside the bank to do whatever. Either she was unskilled at her job and had to keep asking supervisors how handle things, or it was something else other than being efficient.
My suggestions would be:
~ Have more than one Teller, or at least have her trainer/supervisor with her to demonstrate and to keep the system moving smoothly.
~ Instruct the Teller to identify those customer transactions which will require extra time, and direct the customer to come into the bank to take care of their business accordingly. The Drive Thru is not the place to do lengthy or multiple transactions, which defeats the entire purpose of speedy efficiency.
Date: 12/30/16
Time: 1:30 PM
* this reviewer has be with this bank for >10 years
* this reviewer had 6 - 10 banks before.
* this review was made on 1st Security Bank of Washington, Sequim Branch at Sequim, WA
Was this review helpful to you? Yes, No Report Abuse
Overall Rating Office Environment & Staff Waiting Timeby JamesDB, Dec. 31, 2016
This review is for the Drive Thru banking only.
Wait times are ridiculous! Today I was in line for 25 minutes, with only two cars in line. There was only one Teller, but she kept disappearing from the window and going inside the bank to do whatever. Either she was unskilled at her job and had to keep asking supervisors how handle things, or it was something else other than being efficient.
My suggestions would be:
~ Have more than one Teller, or at least have her trainer/supervisor with her to demonstrate and to keep the system moving smoothly.
~ Instruct the Teller to identify those customer transactions which will require extra time, and direct the customer to come into the bank to take care of their business accordingly. The Drive Thru is not the place to do lengthy or multiple transactions, which defeats the entire purpose of speedy efficiency.
Date: 12/30/16
Time: 1:30 PM
* this reviewer has be with this bank for >10 years
* this reviewer had 6 - 10 banks before.
* this review was made on 1st Security Bank of Washington, Sequim Branch at Sequim, WA
Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Banks Nearby
BMO Bank, NEWPORT BRANCH (0.2 miles)
Full Service Brick and Mortar Office
248 Sw Coast Hwy
Newport, OR 97365
Full Service Brick and Mortar Office
248 Sw Coast Hwy
Newport, OR 97365
First Interstate Bank, NEWPORT BRANCH (0.4 miles)
Full Service Brick and Mortar Office
10 S Coast Hwy
Newport, OR 97365
Full Service Brick and Mortar Office
10 S Coast Hwy
Newport, OR 97365
Washington Federal Bank, NEWPORT BRANCH (0.5 miles)
Full Service Brick and Mortar Office
505 N Coast Hwy
Newport, OR 97365
Full Service Brick and Mortar Office
505 N Coast Hwy
Newport, OR 97365
U.S. Bank, YAQUINA BAY BRANCH (0.6 miles)
Full Service Brick and Mortar Office
400 E Olive St
Newport, OR 97365
Full Service Brick and Mortar Office
400 E Olive St
Newport, OR 97365