Wells Fargo Bank, WESTMONT PLAZA BRANCH

Name:Wells Fargo Bank, WESTMONT PLAZA BRANCH
Full Service Brick and Mortar Office
Review: 2star862 client reviews
Location:690 W Cuthbert Blvd
Collingswood, NJ 08108

Camden County
View Other Branches
 
Phone:856-833-2400
FDIC Cert:#3511
Established:09/21/1921


The Bank

Name:Wells Fargo Bank
Concentration:All Other Over 1 Billion
Established:01/01/1870
FDIC Insurance:01/01/1934
Holden By:WELLS FARGO&COMPANY
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:4350, view all, view on map
Website:www.wellsfargo.com
Total Assets:$1,733,244,000,000
Total Deposits:$1,416,886,000,000
Total Equity Capital:$162,969,000,000
Total Domestic Office Deposits:$1,392,417,000,000
Net Income:$21,994,000,000
Quarterly Net Income:$3,956,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:14%
Quarterly Return on Equity:10%
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Client Review

862 client reviews of Wells Fargo Bank scored 2 out of 5.

Wells Fargo Bank Drive-Thru
 1star Overall Rating
 3star Interest Rate and Cost
 3star Office Environment & Staff
 1star Waiting Time
 2star Other Services
by rjbleist, Apr. 11, 2011

i was a customer at wachovia, for many years.. and had no problems. then wells fargo took over. since the new name.. i have tried to make transactions thru their westomont drive-thru.. a total of 5 times. each time.. the wait was horrendous. it wasn't a matter of too many customers before me.. for there was never more than two.. and most times, just one. in my last visit.. another disgruntled customer beeped her horn.. tired of the long wait. i totaled the time i waited, in my five trips.. and it came to almost 2 hours. that's 2 hours of waiting time for 5 trips to a drive-thru. that alone.. is forcing me to cancel my account. in addition, three of the five times.. i let the teller know what denominations i wanted, by way of a written note. each of these three times..  the teller got the denominations incorrect. if you read: Fifty $1's.. would you understand that to mean Fifty Single Dollar Bills? the teller gave me one $50 bill. if you asked for all small denominations.. would you expect to get nothing but hundred dollar bills? btw. why must i have to turn the speaker on to speak to a teller. why can't the speaker be on, during the whole transaction? i had just talked to the teller.. then seconds later, while still at the drive-thru.. i remembered something i wanted to add. too late. the teller had turned her speaker off, without giving any pause. sure.. i could have turned my speaker back on.. but should it have had to go like that? what was her hurry? sure didn't make me feel special. kind of rude, if you ask me.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Westmont Plaza at Collingswood, NJ
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