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Wells Fargo Bank, WATERFORD LAKES BRANCH
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862 client reviews
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| Name: | Wells Fargo Bank |
| Concentration: | All Other Over 1 Billion |
| Established: | 01/01/1870 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | WELLS FARGO&COMPANY |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 4350, view all, view on map |
| Website: | www.wellsfargo.com |
| Total Assets: | $1,733,244,000,000 |
| Total Deposits: | $1,416,886,000,000 |
| Total Equity Capital: | $162,969,000,000 |
| Total Domestic Office Deposits: | $1,392,417,000,000 |
| Net Income: | $21,994,000,000 |
| Quarterly Net Income: | $3,956,000,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 14% |
| Quarterly Return on Equity: | 10% |
| More... | |
Client Review
862 client reviews of Wells Fargo Bank scored 2 out of 5.
Totally Amazed By Pathetic Customer Service Provided
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by ruteawakening, Apr. 16, 2013
They deserve negative stars. The teller, whose name I will save when I contact Wells Fargo corporate, refused to give me a deposit envelope. I like to place all the paperwork and money for a deposit in an envelope whether I use the ATM, night drop, or go inside. The Lee Vista branch provides much better customer service. I am appalled. I have not been treated this poorly by a bank since 1986 when I was 16 years old by a teller at Sun Bank, which is now SunTrust. I closed my account and have not returned to Sun Bank/SunTrust since then. I voiced my displeasure as I was leaving, and no one came out to inquire as why I was voicing displeasure. Are you kidding me? A bank that is as HUGE as Wells Fargo is can not provide deposit envelopes to their customers. At one time you could acquire deposit envelopes directly from the ATM and therefore avoid the lines and poor customer service provided by condescending tellers asking a boatload of inappropriate questions turning a simple request into a total nightmare. Shame on the teller. Shame on the manager. Shame on Wells Fargo. This pathetic and shameful level of customer service was provided at 101 South Alafaya Trail in Orlando, FL 32828.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Waterford Lakes Branch at Orlando, FL
4 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby ruteawakening, Apr. 16, 2013
They deserve negative stars. The teller, whose name I will save when I contact Wells Fargo corporate, refused to give me a deposit envelope. I like to place all the paperwork and money for a deposit in an envelope whether I use the ATM, night drop, or go inside. The Lee Vista branch provides much better customer service. I am appalled. I have not been treated this poorly by a bank since 1986 when I was 16 years old by a teller at Sun Bank, which is now SunTrust. I closed my account and have not returned to Sun Bank/SunTrust since then. I voiced my displeasure as I was leaving, and no one came out to inquire as why I was voicing displeasure. Are you kidding me? A bank that is as HUGE as Wells Fargo is can not provide deposit envelopes to their customers. At one time you could acquire deposit envelopes directly from the ATM and therefore avoid the lines and poor customer service provided by condescending tellers asking a boatload of inappropriate questions turning a simple request into a total nightmare. Shame on the teller. Shame on the manager. Shame on Wells Fargo. This pathetic and shameful level of customer service was provided at 101 South Alafaya Trail in Orlando, FL 32828.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Waterford Lakes Branch at Orlando, FL
4 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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