Wells Fargo Bank, Virginia Beach Town Center Branch

Name:Wells Fargo Bank, Virginia Beach Town Center Branch
Full Service Brick and Mortar Office
Review:768 client reviews
Location:125 Independence Boulevard
Virginia Beach, VA 23462

Virginia Beach City County
View Other Branches
 
Phone:757-493-4000
Office Hours:Mon-Thu 09:00 AM-05:00 PM
Fri 09:00 AM-06:00 PM
Sat 09:00 AM-12:00 PM
Sun closed
Branch Deposit:$172,043,000
FDIC Cert:#3511
Established:1985-10-15


The Bank

Name:Wells Fargo Bank
Concentration:All Other Specialization > 1 Billion
Established:1870-01-01
FDIC Insurance:1934-01-01
Holden By:Wells Fargo & Company
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:6359, view all, view on map
Website:http://www.wellsfargo.com
Total Assets:$1,532,784,000,000
Total Deposits:$1,213,156,000,000
Total Equity Capital:$144,984,000,000
Total Domestic Office Deposits:$1,062,122,000,000
Net Income:$19,569,000,000
Quarterly Net Income:$4,828,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:14%
Quarterly Return on Equity:13%
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Client Review

768 client reviews of Wells Fargo Bank scored 2 out of 5.

Wells Fargo employees
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by bonnersferry, Apr. 17, 2015

The staff have an issue in treating other staff members with equal respect. There is favoritism among staff members. I witnessed an employee pushed to the point of crying due to her coworkers not trying to cooperate nor listen to her when a problem occurred and she could not do the task she was asked to perform due to something being out of her control. I also noticed all the negative treatment was pinpointed to her. This upset me greatly, because coworkers need to respect each other and not make the environment hostile to another coworker. I think this problem needs to be handled immediately with this review. If the problem continues, I will feel the need to contact the branch manager and complain. If I owned the Wells Fargo company, I would be most displeased to find out people who are employed by one of my establishments are treating their coworkers in such a rude manner.

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Sandpoint Branch at Sandpoint, ID
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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Ronald Osborn
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by TiredOldman, Apr. 15, 2015

I have been with this bank since it was taken over when the Obama administration decided Wachovia needed to be taken over by Wells Fargo.  The quality of service has been of a much poorer quality ever since.  It is a mega bank that really has no interest or interaction with the individual.  I have been on the phone for over 20 minutes to try to change an appointment time today.  At this point I do not care that they expect me and I will not show up.  They can not even answer the phone, even when it is an inside line that only the big headquarters has and transfers you too.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had >10 banks before.
* this review was made on Wells Fargo Bank, Belleview Branch at Belleview, FL
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Winter Garden Dillard St Wells Fargo
Overall Rating
Office Environment & Staff
Waiting Time
Other Services
by JWolff, Mar. 31, 2015

I only have deposit boxes here. As it is the closest bank to my home.
One out of 7 times I get right in and out. Hit invariably just to get into my box: I have to wait 7-25 minutes.  It really makes pulling valuables in and out of the box a big drag. I have tried to make an online appt to do this: but the officer who I had the appt with shamed me and said that was NOT what Appts are for.  
I would just like pleasant, relatively quick service here
The staff all keep bumming me off to underlings because they don't want to do it. It might help also if they would clean up and organize their security box vault.  It is disorganized and the signature files are a mess. It looks like no one Cleans or organizes this area ever.
So far, I am tolerating this.  But if things cintinue, as is: I will love my stuff elsewhere.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had >10 banks before.
* this review was made on Wells Fargo Bank, South Dillard Street Branch at Winter Garden, FL
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by crtreportr 2015-04-03 17:10:30
Take your valuables while you can.  I am a customer since 1971 and at the branch in Roselle Park, NJ, they lost my signature card because of their archaic index card system and I have been waiting now for 2 weeks. They will not allow me to access my safety deposit box, even though I have the two keys and box number.  As a matter of fact with all the bank changeovers, they now have no record of linking the box to any of my accounts.  They are researching and researching and  never return my calls. They actually asked me if I have any paper proof!  From 40 years ago! There is no customer service here.  They do not care.  I have some very valuable and irreplaceable things inside and this is so upsetting, it is making me physically ill. The only reason I stay with Wells Fargo is because of my personal banker who is wonderful --  he is not at this branch. If it weren't for him I would be out of there.
by SuzyQuzy 2015-04-19 21:27:26
question don't know if you would know but I was wondering I have a boyfriend that told me that he has like five account at Wells Fargo and said that his tenant and the apartment above him that he rents out to works at his bank and said he knows that she knows what's in one of his account but she should not even know if a person works in a bank and purposely look up your account and knows what you have including possibly one of his mothers accounts she transfered can this girl that rents from him and is a teller be able to do that??

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