Wells Fargo Bank, Rancho San Diego Branch

Name:Wells Fargo Bank, Rancho San Diego Branch
Full Service Brick and Mortar Office
Review:827 client reviews
Location:2366 Jamacha Road
El Cajon, CA 92019

San Diego County
View Other Branches
 
Phone:619-670-2880
Office Hours:Mon-Fri 09:00 AM-06:00 PM
Sat 09:00 AM-04:00 PM
Sun closed
Branch Deposit:$149,806,000
FDIC Cert:#3511
Established:2007-09-24


The Bank

Name:Wells Fargo Bank
Concentration:All Other Specialization > 1 Billion
Established:1870-01-01
FDIC Insurance:1934-01-01
Holden By:Wells Fargo & Company
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:6114, view all, view on map
Website:http://www.wellsfargo.com
Total Assets:$1,731,937,000,000
Total Deposits:$1,359,806,000,000
Total Equity Capital:$163,031,000,000
Total Domestic Office Deposits:$1,237,791,000,000
Net Income:$10,205,000,000
Quarterly Net Income:$5,262,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:13%
Quarterly Return on Equity:13%
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Client Review

827 client reviews of Wells Fargo Bank scored 2 out of 5.

WORST CUSTOMER SERVICE
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by handleytina, Mar. 06, 2012

I waited in line for 10 minutes, finally got to the teller and she informs me that the check i was checking has to be verified and because there was still a line, I would now have to wait in another line to be helped. the person who wrote the check was waiting for the call and it would have taken less than a minute, i waited in line like everyone else and should have been helped when it was my turn instead of being shuffled off to someone else. this is what happens when you have a bunch of 20 something year olds trying to run a business.  I waited another 15 minutes for a supervisor to get off of a phone call, after which she checked her personal cell phone THEN noticed I was waiting for her. I told her that I was very dissapointed in the experience I had and she was not apologetic. I have never received such poor customer service at a bank before. I will never go back to this location, they need to go to the Grossmont branch and take some notes!

* this review was made on Wells Fargo Bank, Rancho San Diego at El Cajon, CA
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