Wells Fargo Bank, MIDDLESEX BRANCH

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by Raul, Jun. 07, 2013

This bank has the absolute worst staff mind one or two tellers I have ever witnessed. I have been an account holder since 1996 when it was a different bank name.  Never in my life have I considered changing banks as often until I walked into this branch.  There are 6-7 people running around behind the counter only 1 maybe 2 tellers are actually dealing with costumers standing present in the facility, seems like a poor model, really makes them look like their not doing their job. I say this because if your doing inner office work, why not do that in your inner offices not behind the counter, and why are there always like 3 people standing at one terminal and not helping customers, it's horrible to stand in their and watch them stutter around. Half the time their systems are conveniently down at lunch time with a billion people on line.  Their staff rotates constantly, so you never build a good working relationship with anyone in the building. A service you may have been provided by one teller for a month may suddenly be denied by another teller a few weeks later, the rules change constantly there.  At one point they said they couldn't cash my ADP payroll work checks there to me, I looked at them like they were crazy. Their service is embarrassing and it makes me nervous to trust handing off my hard worked money to a bunch of lost tellers. That bank needs all new employees starting from the big lazy managers to the badly trained tellers.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Middlesex Branch at Middlesex, NJ
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