Wells Fargo Bank, Little Saigon Branch

Name:Wells Fargo Bank, Little Saigon Branch
Full Service Brick and Mortar Office
Review:748 client reviews
Location:9550 Bolsa Ave
Westminster, CA 92683

Orange County
View Other Branches
 
Phone:714-775-8920
Office Hours:Mon-Fri 09:00 AM-06:00 PM
Sat 09:00 AM-04:00 PM
Sun closed
Branch Deposit:$78,780,000
FDIC Cert:#3511
Established:2008-05-05


The Bank

Name:Wells Fargo Bank
Concentration:All Other Specialization > 1 Billion
Established:1870-01-01
FDIC Insurance:1934-01-01
Holden By:Wells Fargo & Company
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:6353, view all, view on map
Website:http://www.wellsfargo.com
Total Assets:$1,482,815,000,000
Total Deposits:$1,171,956,000,000
Total Equity Capital:$144,731,000,000
Total Domestic Office Deposits:$1,026,168,000,000
Net Income:$14,741,000,000
Quarterly Net Income:$5,034,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:14%
Quarterly Return on Equity:14%
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Client Review

748 client reviews of Wells Fargo Bank scored 2 out of 5.

worst bank ever- worst service manager ever.
Overall Rating
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by cjdudley71, Dec. 17, 2014

service manager, katie phillips at the winton branch should be terminated. she refuse to look at my account to find out where a check was. she refuse to let me speak to the branch manager and she refused to call the atm department to find out where this check was. this is rediculous that we as a consumer have to go through this. i would rate this branch and this service manager a big fat zero. its as if this branch is attempting to embezzel money from an elderly lady.

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
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Very unhappy
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by VeryUnhappy8085, Dec. 11, 2014

I had accounts with The Wabash Indiana Wells Fargo. They were terrible. Wait times were HUGE!! They lied to me to get me to open a credit card, and said it would stop my monthly fees. Originally they lied as well and said there were no monthly fees. Then after closing my account one child support check was sent to them accidentally and for 21 days they held that check at the Wabash Office. I called and threatened them with the BBB and they returned the check to the state within 24 hours. Will not go back.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Wabash Branch at Wabash, IN
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by bullied 2014-12-12 17:08:14
Horrific experience with customer service.  Yelled at by the bank manager. Customer did NOT scream at him.  She raised her voice out of frustration when he would not listen to her when she was trying to ask him a question over his ranting. He admitted in front of bank witnesses that he yells at customers on the phone or in person when they yell at him.  Is this banking or is it bullying?
by cjdudley71 2014-12-17 14:27:13
you all think your unhappy with this bank. i ma sick of the vinton virginia branch location. i simply went to that atm on friday december 12, 2014 and deposited a check for my elderly mom in order to cash it for her so she could get her grand kids chrismas presents. it wouldnt let me have the money after i deposited the check and i have called that branch 4 times to get this resolved and each person i spoke with tells me the same thing that the check was sent back in the mail because the atm didnt reconize the name on the front of the check. i called today and spoke to katie phillips whom is the service maanger and she refused to help me with this, she refused to look up my account and she refused to let me speak to the branch manager and she refused to call the atm department on my behalf to fine out where this check was. so i had to email the president and every manager in that office and this is rediculous that i even have to go through this. its like this branch is embezzleing money from an elderly lady. if katie phillips isnt terminated from her position im just going to start filing complaints with the attorney general the united states supreme court, the commonwealth attorney for embezzlement etc. this is rediculous period. that people open up accounts in order to try and improve there ability to live an ordinary every day life and try to succeed in life  and you have a service manager like this thats refuses to help  you. this is rediculous and i would tell any body and every body not to open any new accounts with wells fargo. especially at the vinton location. i would rate this location a zero for customer service. big fat zero.
mr david mc grane
Overall Rating
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by daveryan, Dec. 10, 2014

Does anyone look at these reviews? If this was my company I might have to start over with a whole new staff.This is absolutely the worst.

* this reviewer has be with this bank for >10 years
* this reviewer had 6 - 10 banks before.
* this review was made on Wells Fargo Bank, Apache Trail & Meridian Branch at Apache Junction, AZ
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