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Wells Fargo Bank, IRVING MACARTHUR BRANCH
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| Name: | Wells Fargo Bank |
| Concentration: | All Other Over 1 Billion |
| Established: | 01/01/1870 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | WELLS FARGO&COMPANY |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 4350, view all, view on map |
| Website: | www.wellsfargo.com |
| Total Assets: | $1,733,244,000,000 |
| Total Deposits: | $1,416,886,000,000 |
| Total Equity Capital: | $162,969,000,000 |
| Total Domestic Office Deposits: | $1,392,417,000,000 |
| Net Income: | $21,994,000,000 |
| Quarterly Net Income: | $3,956,000,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 14% |
| Quarterly Return on Equity: | 10% |
| More... | |
Client Review
862 client reviews of Wells Fargo Bank scored 2 out of 5.
Horrible branch and bank.
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by OCGandhi, Sep. 16, 2013
Extremely poor customer service, apathetic and very slow overall service. I closed the account today because the way a service fee was handled. I have always kept the minimum balance required and all of a sudden, it is now $2,000 and they would not waive. This is not my primary bank account and was only opened for convenience purposes for some personal transactions. I received no notification of such change and the customer rep said it has been in place for years. Nowhere have I seen a service charge before in regards to this in previous statements. Look elsewhere for your banking needs, whether business or personal.
As well, as I was walking out, I heard the manager talk behind my back whispering to another employee. Seriously, dude? Go slick your hair back further to show your big forehead to the world.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Irving Macarthur Branch at Irving, TX
3 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby OCGandhi, Sep. 16, 2013
Extremely poor customer service, apathetic and very slow overall service. I closed the account today because the way a service fee was handled. I have always kept the minimum balance required and all of a sudden, it is now $2,000 and they would not waive. This is not my primary bank account and was only opened for convenience purposes for some personal transactions. I received no notification of such change and the customer rep said it has been in place for years. Nowhere have I seen a service charge before in regards to this in previous statements. Look elsewhere for your banking needs, whether business or personal.
As well, as I was walking out, I heard the manager talk behind my back whispering to another employee. Seriously, dude? Go slick your hair back further to show your big forehead to the world.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Irving Macarthur Branch at Irving, TX
3 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Disappointed with Service
Overall Rating
Office Environment & Staff
Waiting Time
Other Services
by ramu, Aug. 06, 2013
Bottom line: People here have no knowledge.
I am a customer of Wells Fargo since 2010 (it was Wachovia then). I recently went to this particular branch to refer my friend to open his account. They received very well and the waiting time is less than 2 minutes.
We were then helped by an executive. He said that there would be a SOFT PULL of credit report in order to open checking and savings account and suggested my friend to apply for credit card as anyways we are SOFT PULLING the account. We know that generally there would be hard pull if we apply for credit cards. We double checked with him on this. After his confirming that it would be a SOFT one, we applied for credit card.
Next day to our shock, when we pulled our Experian credit report we have seen HARD inquiry on our accounts. When we went to bank and asked about this, he seemed to be not at all in a mood to talk and answered as if he doesn't care.
I dont understand why people say when they do not know about things like this.
I will never again visit this branch. I suggest the same.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Irving Macarthur Branch at Irving, TX
3 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Office Environment & Staff Waiting Time Other Servicesby ramu, Aug. 06, 2013
Bottom line: People here have no knowledge.
I am a customer of Wells Fargo since 2010 (it was Wachovia then). I recently went to this particular branch to refer my friend to open his account. They received very well and the waiting time is less than 2 minutes.
We were then helped by an executive. He said that there would be a SOFT PULL of credit report in order to open checking and savings account and suggested my friend to apply for credit card as anyways we are SOFT PULLING the account. We know that generally there would be hard pull if we apply for credit cards. We double checked with him on this. After his confirming that it would be a SOFT one, we applied for credit card.
Next day to our shock, when we pulled our Experian credit report we have seen HARD inquiry on our accounts. When we went to bank and asked about this, he seemed to be not at all in a mood to talk and answered as if he doesn't care.
I dont understand why people say when they do not know about things like this.
I will never again visit this branch. I suggest the same.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Irving Macarthur Branch at Irving, TX
3 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
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