Wells Fargo Bank, Higley & Ray Branch

Name:Wells Fargo Bank, Higley & Ray Branch
Full Service Brick and Mortar Office
Review:750 client reviews
Location:3222 E Ray Road
Gilbert, AZ 85296

Maricopa County
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Phone:480-840-6240
Branch Deposit:$30,537,000
FDIC Cert:#3511
Established:2008-07-08


The Bank

Name:Wells Fargo Bank
Concentration:All Other Specialization > 1 Billion
Established:1870-01-01
FDIC Insurance:1934-01-01
Holden By:Wells Fargo & Company
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:6353, view all, view on map
Website:http://www.wellsfargo.com
Total Assets:$1,482,815,000,000
Total Deposits:$1,171,956,000,000
Total Equity Capital:$144,731,000,000
Total Domestic Office Deposits:$1,026,168,000,000
Net Income:$14,741,000,000
Quarterly Net Income:$5,034,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:14%
Quarterly Return on Equity:14%
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Client Review

750 client reviews of Wells Fargo Bank scored 2 out of 5.

sorry customer service dept.
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by mostunhappy, Dec. 21, 2014

In October your staff lost my payment. I called to see what happened and make my payment. Several days after I had stop payment on this check it suddenly reappeared and was sent to my bank. The check cost me $35 and then you bank charged me $25 returned check fee after me advising them when I made a payment per phone. You CSR gave me the amount to pay to bring the account current. Next months statement you accessed a $35.00 late fee. And now expect me to pay this on top of my regular payment. This is no way to treat along time customer and I am still waiting for you Csr supervisor to return my call this after I got hung up on and treated most rudely.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Fargo Main Branch at Fargo, ND
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Anna
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
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by Darby103, Dec. 21, 2014

I went in today to deposit a check then asked to speak with a banker to switch accounts. I had Miriam help me and she was wonderful and made my experience so easy for me. Thank you so much it was very appreciated!!

* this reviewer has be with this bank for 6 months - 1 year
* this review was made on Wells Fargo Bank, Wayzata Branch at Wayzata, MN
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worst bank ever- worst service manager ever.
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by cjdudley71, Dec. 17, 2014

service manager, katie phillips at the winton branch should be terminated. she refuse to look at my account to find out where a check was. she refuse to let me speak to the branch manager and she refused to call the atm department to find out where this check was. this is rediculous that we as a consumer have to go through this. i would rate this branch and this service manager a big fat zero. its as if this branch is attempting to embezzel money from an elderly lady.

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
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