Wells Fargo Bank, GRANTS PASS BRANCH

Name:Wells Fargo Bank, GRANTS PASS BRANCH
Full Service Brick and Mortar Office
Review: 2star862 client reviews
Location:205 Ne 6th St
Grants Pass, OR 97526

Josephine County
View Other Branches
 
Phone:541-474-6585
FDIC Cert:#3511
Established:01/01/1900


The Bank

Name:Wells Fargo Bank
Concentration:All Other Over 1 Billion
Established:01/01/1870
FDIC Insurance:01/01/1934
Holden By:WELLS FARGO&COMPANY
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:4350, view all, view on map
Website:www.wellsfargo.com
Total Assets:$1,733,244,000,000
Total Deposits:$1,416,886,000,000
Total Equity Capital:$162,969,000,000
Total Domestic Office Deposits:$1,392,417,000,000
Net Income:$21,994,000,000
Quarterly Net Income:$3,956,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:14%
Quarterly Return on Equity:10%
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Client Review

862 client reviews of Wells Fargo Bank scored 2 out of 5.

The Worst Bank in Town!
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by Lesli, Feb. 29, 2012

The Grants Pass, Oregon branch SUCKS BIG TIME! The managers apparently don't have any authority to make decisions in behalf of customers. I made a small deposit of an insurance check and they put a hold on it without notifying me. When I tried to use the money the same day, the transaction didn't go through. When I went back to the bank, they told me that their policy is posted in the drive through, lane 2 (where I made the deposit). When I went out and looked and pointed out to them that it wasn't posted there, they said the "policy" is posted on my receipt. I showed them the receipt and the policy was not posted their either. The "manager" said "well, I could change it but you don't have a big account here, so we don't have much of a relationship and I base my decisions on relationships!"  I told her that I've been banking there for over a year and she reiterated that my account isn't the "type" that they consider a relationship. Again, I said the policy wasn't told to me verbally, of in writing on the building or receipt and it was an insurance check that they could verify the authenticity of. She refused to be of service.  I'll be telling everyone I know how much Wells Fargo Bank SUCKS!

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had >10 banks before.
* this review was made on Wells Fargo Bank, Grants Pass Branch at Grants Pass, OR
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