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Wells Fargo Bank, GLENSIDE BRANCH
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| Name: | Wells Fargo Bank |
| Concentration: | All Other Over 1 Billion |
| Established: | 01/01/1870 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | WELLS FARGO&COMPANY |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 4350, view all, view on map |
| Website: | www.wellsfargo.com |
| Total Assets: | $1,733,244,000,000 |
| Total Deposits: | $1,416,886,000,000 |
| Total Equity Capital: | $162,969,000,000 |
| Total Domestic Office Deposits: | $1,392,417,000,000 |
| Net Income: | $21,994,000,000 |
| Quarterly Net Income: | $3,956,000,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 14% |
| Quarterly Return on Equity: | 10% |
| More... | |
Client Review
862 client reviews of Wells Fargo Bank scored 2 out of 5.
Pregnant customer denied rest room services
Overall Rating
Office Environment & Staff
Waiting Time
Other Services
by Melinda, Jan. 03, 2013
Notice the plaque behind the tellers: "We have one very powerful business rule. It is concentrated in one word: courtesy"- Henry Wells 1864. I say the courtesy and service we received on 12/28/12 died when he did. First,visiting here from florida we stop in to get a copy of our statement for the nursing home where my mother is after a stroke (by the way we had power of attorney. After 20 minutes of waiting they can not give us the information but will email it to the nursing home. While waiting, I stp next door to Citizens Bank for statements copies for the same purpose. Upon returning , which only took 7 minutes( we actually needed 6 copies instead of 1). My pregnant daughter of 6 months ask " can you do me a favor, I need to use the rest room" Tell me, how do you look a customer in her face and say " we don't have public facilities". And now I'm trying to followup with the letter being emailed to the nursing home and no one's answering the phone 215-885-4302. Really people, we have been with Wells Fargo since they bought out Wachovia. So glad I bank with Florida Bank real customer service people. Thanks for giving me a reason to remove my money and get an extra $25.00 for referral.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Glenside at Glenside, PA
4 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Office Environment & Staff Waiting Time Other Servicesby Melinda, Jan. 03, 2013
Notice the plaque behind the tellers: "We have one very powerful business rule. It is concentrated in one word: courtesy"- Henry Wells 1864. I say the courtesy and service we received on 12/28/12 died when he did. First,visiting here from florida we stop in to get a copy of our statement for the nursing home where my mother is after a stroke (by the way we had power of attorney. After 20 minutes of waiting they can not give us the information but will email it to the nursing home. While waiting, I stp next door to Citizens Bank for statements copies for the same purpose. Upon returning , which only took 7 minutes( we actually needed 6 copies instead of 1). My pregnant daughter of 6 months ask " can you do me a favor, I need to use the rest room" Tell me, how do you look a customer in her face and say " we don't have public facilities". And now I'm trying to followup with the letter being emailed to the nursing home and no one's answering the phone 215-885-4302. Really people, we have been with Wells Fargo since they bought out Wachovia. So glad I bank with Florida Bank real customer service people. Thanks for giving me a reason to remove my money and get an extra $25.00 for referral.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Glenside at Glenside, PA
4 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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